(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
How to Avoid Copywriting Blind Spots
articles
New Year, Old Fear, Same Beer
smi
The Starting Line for Your Bottom Line: Customer Retention Strategies
articles
Running Your Email Campaigns
articles
Understanding the Implications of AI Regulations for American Businesses
articles
Effective Direct Mail Campaigns
articles
What’s Your Company’s Story?
articles
The Contractor’s Social Media Strategy
podcasts
Defining Integration: What It Is, and Why You Need It.
articles
Value Proposition: The Questions You Should Be Asking
smi
Don’t Forget Who Brought You to the Dance
articles
Who’s Marketing with Social Media?
articles
Measuring Your Direct Mail Response Rate
articles
Big Dreams, Little Chance
podcasts
Customers Tell Their Scary Stories
smi
Online Product Demonstrations Increase Conversions
articles
Contractor Marketing Channel Checklist
articles
Life Without Commercial?
smi
When Your Marketing Gets Personal
smi
Here’s Your Round Tuit
smi
Why Print Marketing Is Persuasive
smi
Why Chuck Norris Would Lose a Pillow Fight
smi
Reaching a Point of Mutual Understanding (and Closing the Sale)
articles
Cross Selling and Upselling Add Up
articles
“From Our Family to Yours: A Heartfelt Thank You”
smi
Should Your HVAC Company Have a Twitter Account?
articles
Target Your Year
articles
Creating Content and Customer Connections
articles
Creating Ambassadors for Your Company
smi
Closing Time
podcasts
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
How to Contain Complaints and Serve Customers
smi
Drawing Boundary Lines for Social Media
articles
Setting Goals for an Unforgettable Year
articles
Navigating Trends in Social Media
smi
How Does Your Email Strategy Stack Up?
articles
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
Where to Focus Your Social Media Advertising
articles
Social Media Trends On The Rise
articles
Can We Please Stop Wasting Time with Non-converters?
articles
Targeting New Homeowners with Direct Mail
articles
How to Market When Temps Heat Up – Yes, You Still Need To
articles
The Advantages of Video Marketing
articles
Do You Really Want to Leave That Money on the Table?
articles
What Are Your Customers Saying about You?
articles
Customer Retention Strategies Soothe Buyer’s Remorse
smi
Why should I choose you?
podcasts
Your Technicians Are Already Selling — Whether You Train Them or Not
podcasts
What Do People Want from You?
articles
Training Techs for Their Success
articles
Database Building/Funnel Marketing
videos
Translate Your Technical Talk
articles
How to Keep Focused on Your Customer
articles
Selling to the Distracted
podcasts
Don’t Con Your Customers
smi
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
Customer Service
videos
How to Market Drip by Drip
smi
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
Keeping Track of Publicity Trends
articles
How Fast Does Your Website Load?
smi
Is Your Data Protected?
articles
Is Your Slow Website Killing Your Sales?
videos
Getting Customers to Care About the Big Changes
smi
When Should You Ask Customers for a Review?
articles
Keep Focused on Your Local Market
smi
Embracing Empathetic Customer Service
articles
Just Cancel My Account… and Lose My Number
smi
What’s a Customer Opinion Worth to You?
articles
Creating Impressive Customer Retention
articles
How Bad is Your Roach Problem?
smi
How to Maximize Your Content Marketing
articles
Do You Know Your Competitors?
smi
Out-of-Home Advertising Gets Attention
articles
Is Email Marketing a Big, Silly Waste of Time?
articles
Planning for Your Year
smi
Marketing and Digital Strategy Resolutions You Need For Your Business in 2021
articles
Putting the “Fun” Back in the Funnel
articles
How and Why You Should Connect Socially with Your Market
podcasts
Is Your Brand Winning Enough Votes?
smi
Holiday Marketing/Internet Marketing
smi
What Do Your Employees Tell Your Customers?
articles
Poor Customer Service Shortchanges a Sound Investment
articles
Sales Meets Marketing
smi
Everything You Need to Know About Google PPC Advertising
articles
Feedback’s Big Impact: Customer Reviews Count
articles
It’s Not Fair
smi
There’s a Reason Customers Leave
smi
Innovate Your Marketing Amid Holiday Hoopla
smi
Put Your Hands Up and Scream
smi
A 54% Increase In Sales: Are Those Typical Results?
smi
Comfort Kills
smi
Data-Driven Businesses = Thriving Businesses
articles
How to Stand Out From the Competition
smi
“If You’re Not Following Up, You’re Giving Up”
smi
Get to the Point
smi
What’s Working in Lead Generation?
smi
Tips For Finding Focus & Reducing Digital Distractions
articles
Email Essential: Optimize for Mobile Size
articles
Why Customers Ignore Your Direct Mail
articles
Strategy Plus Tactics Makes a Plan
articles
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
Here We Go Again…
podcasts
Yes, Reach Your Whole Customer Base – But One Segment at a Time, Please
smi
The Real Battle for Leads Happens After the Click
articles
Helping Technicians Serve Customers
articles
Are You a PRO-Active or RE-Active Contractor?
podcasts
Certain Goals Survive Uncertain Times
podcasts
How to set SMART Goals for 2022
podcasts
Creating Your Marketing Identity
articles
Tailored Print. Flat Cost. Big Results
articles
Forecasting the Future
podcasts
How to Get The Calls you WANT
podcasts
Does Your Content Fit Your Customers’ Personalities?
articles
It’s Time to Get Social
articles
Your Customer Database Is Probably Worth More Than Your Next 10,000 Leads
articles
Investing in Long-Term Love
smi
Expanding Your Social Marketing Team
smi
Is Something Missing in Your Email Marketing?
smi
Start Customer Retention on the Right Foot
smi
What to Avoid with the Upsell
articles
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Does Your Direct Mail Marketing Need a Touch-Up?
articles
Common Denominators for Landing Pages that Convert
articles
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
Subject Lines Can Make or Break Your Email Success
articles
Where’s Your Social Media Focus?
articles
Best Online Practices For HVAC Companies
smi
Mapping Out the Customer Journey
articles
Where’s the Logic?
articles
Holiday Marketing
videos
The Benefits of Video Marketing
smi
Meeting and Greeting at the Trade Show
articles
Productivity Hacks for Content Creation
smi
Top 10 Tips For Instagram Marketing
podcasts
It’s More Than the Thought That Counts
smi
The Sweet Spot for Subject Lines
smi
Streaming Has Changed Entertainment
articles
How to Get Even More Out of Your Facebook Ads
articles
Keep that Content Coming
articles
3 Things Your Facebook Page Must Have
smi
4 Ways to Improve Your Google Ranking Today
videos
If You Don’t Plan the Year, the Year Will Run You
podcasts
Visibility Without Follow-Up Is Just Expensive Exposure
podcasts
So Many Channels, So Little Time
articles
Who Do You Think You Are?
articles
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Left Turns and Peanuts
smi
Promoting Benefits vs. Features
articles
Why Your Customers Leave
articles
Why Isn’t My Website Performing Like It Used To?
smi
Quitting on Quitters Day
smi
You Are Not Alone
podcasts
Who Buys Your Products?
articles
Fear-based Marketing vs. Happy Alternatives
articles
Navigating SEO Trends for 2024
articles
Inkjet In Action
articles
Social Media Tips For Growing Your Business
podcasts
Integrate Your Budget with Traditional and Online Strategies
articles
10 Strategies To Get 10 More Referrals Per Month
podcasts
Gaining Email Subscribers
smi
Why a Strong Website is Crucial for HVAC Businesses
articles
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
Second Time’s the Charm?
smi
Selling Value, Not Price
articles
For Your “Marketing Mindset” Thinking Cap
articles
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
Future Casting Your 2023
smi
Secrets of Landing Page Success
articles
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
What’s Wrong with Your Funnel?
articles
What’s Your Risk-Taking Threshold?
articles
How to Increase the Value of Your Email
articles
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
Your Profitable Integrated Marketing Plan
smi
Why Businesses Go Under
smi
Loyalty Goes Both Ways
smi
Success Strategies for Google Ads
smi
Reaching Customers on the Go
smi
The Role of Print in Omnichannel Marketing
articles
Five Steps to Audit Your Marketing
articles
Quit Selling to Your Customers
smi
Your Practical Cybersecurity Checklist
articles
Creating an Effective Call to Action
articles
Are You Smart Enough for Your Prospects?
articles
Do You Love Your Business Enough to Change with it?
smi
Were You Looking for This?
smi
The ROI on Contests and Giveaways
articles
Are You Listening To What They’re Saying?
podcasts
If You Don’t Plan the Year, the Year Will Run You
smi
Let the Weather Do the Work for You
podcasts
People that Don’t Exist Could Be Stealing From You
smi
How Lead Generation Has Changed
articles
Marketing Your Services
smi
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
How “Customer Experience” Affects Company Success
articles
Right-Size Marketing for Searching Prospects
articles
Having a Customer Driven Homepage
smi
The Most Effective Tactic for Email Engagement
smi
Your Messaging Matters
podcasts
Is Social Media Broken?
smi
What’s Working in Lead Generation?
articles
Trends in Digital and Traditional Media
smi
Personalized Marketing is Now Expected.
podcasts
What is Variable Data Printing?
articles
Three Steps for Smart Marketing During the Peak Seasons
articles
Is it Time to Lose the Customers you Have?
smi
Why Print Newsletters Are Making a Comeback
articles
Do You Lead the Race or Struggle to Keep Pace?
articles
April’s MegaMarketer Podcast has arrived
podcasts
The Greatest Marketing Myth In All of Contracting
articles
Get Hungry Enough to Act
podcasts
100 Million Reasons To Pay Attention To This
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
The Philosophy of Publicity
smi
Hunting the Ghost - Featuring Eric Shidell
podcasts
Top 10 Coaching Questions
podcasts
The Synergy of Digital and Traditional Marketing
articles
Stay Aggressive or Lose
podcasts
How Your Direct Mail Strategy Develops Trust
articles
Using Video for Both Marketing and Education
articles
Are You Building Trust with Your Customers?
smi
Straight Shooters
smi
Red Rocks and Pizza on the Moon
smi
Profitable Trends in Web Marketing
articles
The Challenges of Business Ownership
articles
A Good Headline Conveys Value
smi
It’s Time for a Change
smi
Pursuing Publicity
smi
Your Messaging Matters
podcasts
How to Follow-Up with Email
articles
Overcoming The Groundhog
podcasts
Are You Getting This Wrong?
smi
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
There’s Nothing Fishy About A Good Value Proposition
articles
The #1 Sales Offense
smi
Why You Should Be Using Google PPC Ads
videos
The Value of Building Relationships with Customers
articles
How to Advise Customers
articles
What’s Working in Email Marketing?
smi
What Do Customers Talk About?
smi
What’s the Deal with 5G Wireless Technology?
articles
Managing Expectations
articles
Close More Sales
smi
Planning and Goals
, smi
Appealing to the Customer Mindset (Instead of Your Own)
smi
It’s the Best Place in Town to Take a Leak
smi
You Can’t Lead a Horse to Water
smi
How to Measure Your Customer Focus
smi
Review Buzz Ft. Mike Montano
podcasts
Who’s Your Next Lead?
articles
What’s in a Name?
articles
The Middle Is Disappearing
articles
Why Isn’t My Website Performing Like It Used To?
articles
Customer Service Is Time Well Spent
articles
Conducting an Email Audit
articles
Call Him in for a Performance Review
smi
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
Helping Customers Overcome Referral Anxiety
articles
How to Stand Out From the Competition
articles
Is Your Social Media Policy Ready for What’s Ahead?
articles
How to Turn Your Home Show into a Photo Op
articles
Maintaining Customer Loyalty
smi
My Three Predictions for 2020
smi
Creating a Facebook Ad Funnel
smi
Generating Leads with Video
smi
Creating Customer Advocates – One Post at a Time
articles
Your Sales Techniques are Easily Ignored
articles
How to Get Found by Your Customers
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
The anatomy of a $29 Tune-Up
smi
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
How to Stop Bad Reviews Before They Happen
articles
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
Your Best Customers Are the Ones You’re Forgetting
podcasts
Why Would Anyone Read Your Email Message?
articles
When Marketing Is “Real People Talking to Real People”
articles
Be More than a Number
smi
Guiding Prospects Through the Funnels
articles
Sharper Web Marketing For Your Business
articles
Connecting with Customers on Social Media
articles
Lengthen Your Window
smi
Fishing In The Right Pond Is The Best Way To Catch Fish
podcasts
Maximizing ROI with Hybrid Campaigns
articles
The Winning Strategy of Direct Mail
articles
Is Your Brand a Split Personality?
articles
The All-Important Email Subject Line
articles
Remarketing: Second Time’s the Charm
smi
Addressing the Cost Beyond Price
smi
The Frugal Wow
smi
How to Write Websites for 5-Second Readers
smi
Marketing Through the Holiday Madness
podcasts
How to Get Even More Out of Your Facebook Ads
articles
Is Social Media Broken?
articles
Repeat This Over and Over
articles
“Your Digital Presence Is Your First Impression”
smi
What’s Your Sizzle?
smi
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
How Marketing Changed in 2020
articles
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
Customer Retention Isn’t Optional
articles
Power of Print
smi
Video Marketing Grows – and Google Responds
articles
I’m Listening, and I Care
podcasts
What is Google Analytics 4?
articles
The Art of (Business) War
smi
How Google Local Services Ads Can Benefit Your Company
articles
Visibility Without Follow-Up Is Just Expensive Exposure
smi
What’s Your Website Budget This Year?
articles
How Your Image Impacts Your Bottom Line
articles
Performance Based Pay Compensation Plans For Field Personnel
podcasts
Allen Kent
podcasts
Are You Setting Old Goals for Your New Year?
articles
There’s Nothing New in Marketing
podcasts
Sometimes You Just Have to take the Plunge
smi
Confessions of an Entrepreneur
smi
Common Frustrations
podcasts
How Are Your Customers Feeling Today?
articles
Reinforcing Company Values
smi
Diligence
smi
Make People Want What They Need
podcasts
Don’t Waste Time with Social Media: Instead, Be Strategic
articles
Is Your Brand a Split Personality?
articles
Your Digital Presence Is Your First Impression
podcasts
The Trust-Factor of Print-Based Marketing
articles
Success Strategies for Direct Mail
articles
Customer Retention
videos
How to Get the Most from Your Facebook Advertising
articles
They’ll Never Focus on You If You Can’t Focus Yourself
smi
Opportunities and Challenges in Social Media
smi
Digital Marketing for the Residential Contractor
articles
Feel-Good Retention Strategies
articles
The Best Return on Your Marketing Investment
smi
Don’t Miss Out on Holiday Marketing
articles
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
The Role of Print Media in Building Brand Trust
articles
How to Market to Millennials
articles
Why Customers Want to Give You Referrals – and Why They Won’t
articles
Prepare Your Voicemail Scripts
smi
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
Conducting an Email Audit
articles
Google Ad Updates You Need To Know About For 2022
smi
Keep Your Promises? Probably Not to This Person.
smi
Secrets to a Successful Home Show
articles
Using Specifics in Your Copy
smi
Can Getting Sales Get Any Easier
articles
Now, Who Are You Again?
articles
Options for Online Ads
smi
Four Steps to Better Email Campaigns
smi
Caution: Your Customers are Being Detoured
smi
How to Learn More About Your Customers
articles
How Content Improves the Quality of Your Prospects
articles
Preparing Your Direct Mail Campaign
smi
Do Reviews Matter?
articles
Giving a Big Welcome to Your Email List
smi
Success In Business
podcasts
Satisfied Customers Will Still Leave You
articles
“You should be a two-star general by now…”
smi
2024 Trending Design Styles for HVAC Company Owners
articles
Turn this Podcast Into an iPad
podcasts
Long-Term Planning to Pursue Your Vision
articles
How To Generate Buyers With Facebook
podcasts
Why Customer Retention Is the Fuel To Skyrocket Your Business To News Heights
articles
How Social Media Marketing is Changing
articles
The Evolution of Home Delivery
articles
Why Building an Image Matters
smi
It’s About You, and You, and You
articles
How to Overcome the “Click and Save” Conundrum
articles
Investing Your Time in Free Publicity
smi
Developing a Referral System
articles
What’s Your Referral Routine?
articles
Customer Service Language to Get Results
articles
Be the One Who Fails the Least
smi
Does Your Marketing Feel Personal?
smi
Catching The Ghost
podcasts
The Two Most Powerful Words in Marketing
smi
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
The Continued Relevance of Direct Mail in Modern Marketing
articles
Print Strategies for HVAC and Plumbing Contractors
articles
What Does Your Website Need?
articles
What Grandma’s Recipes Teach Us About Marketing
smi
How to Gain Powerful, Sales-Boosting Testimonials
smi
How to Alienate an Audience and Win Customers
articles
How to Create Messages for Your Customers
articles
Funnels for Sales and Marketing
smi
Do You Have a Customer Journey Map?
articles
Getting High Quality Leads Through Integrated Marketing
smi
The Volcano Theory
articles
Marketing Time for the Holidays
podcasts
How “Engaging” Is Your Customer Retention Marketing?
articles
How to Get Your Customers to do Your Marketing
articles
Where Do Leads Come From?
articles
Wasted Time = Wasted Seasons
podcasts
Uberizing Your Business
podcasts
Improving Your “Social” Skills
articles
Avoid These Social Media Mistakes
articles
Determining Your Value Propositions
articles
Let’s Handle One Thing at a Time
podcasts
How Direct Mail Copywriting Triggers Response
articles
Entering the Conversation
articles
Backing Up Your Marketing Claims
articles
It’s an “Always On” World
articles
How to Improve Social Media Engagement
smi
Help Your Homeowners De-Stress the Holidays
smi
What Do People See in You?
smi
Three Factors that Impact Email Marketing
articles
Beware the Inventory Graveyard
smi
The 5 M’s Of Marketing
podcasts
How to Follow-Up with Email
articles
The Secret to Recurring Revenue
articles
Why Direct Mail Is a Keeper
articles
What Do People See in You?
articles
Mass 1-1 Marketing: Personalization at Scale
articles
Customers First: Solve Their Problems, Improve Your Company
articles
Want to Know the Future? Don’t Ask Jeff Bezos; He Focuses on the Past.
smi
How Contractors Can Lose Trees in the Forest
smi
How to Improve Your Content
articles
Just Chuck it Against the Wall
smi
Have You Surveyed Your Customers?
smi
This Marketing Ailment’s Easy Cure
articles
The Lexicon Of Selling Now
podcasts
What’s Ahead for Social Media Video?
smi
Your Best Customers Are the Ones You’re Forgetting
smi
5 Summer Strategies For Your HVAC Business
articles
How to Build Business Relationships That Last
articles
Web Marketing
podcasts
Marketing’s Dark Side
smi
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
The Marketing Money Pit
podcasts
How to Answer Customer Questions
articles
Generating Leads in Those Generation Gaps?
articles
Investing in Customer Service
smi
The Unmatched Benefits of Direct Mail
smi
Don’t Sale Away This Summer
smi
When It’s All About You
articles
Stop Leaving Money on the Table
podcasts
Don’t Let Them Forget You
podcasts
Build a Passionate Fanbase
smi
Delivering Human-Centered Customer Service
smi
Don’t Answer that Text!
articles
What’s the Problem with Your Facebook Ad?
smi
How Do You Use Email Tags?
articles
Hiring and Keeping Great Staff Members
podcasts
Selling Yourself Out in Summer
podcasts
How to Stay Busy When the Slow Season Hits
articles
Mixing Your Digital Marketing
articles
Join the Party
podcasts
What Can You Learn from a Train Wreck?
articles
Reaching a Grayer Market with Direct Mail
articles
Blogging for Leads?
smi
Your Keys to Marketing Integration
smi
What’s Your Problem?
podcasts
“Too Busy to Market? That’s Exactly Why You Should”
smi
What Does it Take to Really Make a Change?
smi
Marketing Strategies for HVAC Businesses TO KEEP CUSTOMERS COMING BACK
articles
The Myth of Risk Aversion
smi
Marketing Numbers to Know for an HVAC Company
articles
Getting Personal with Customers
articles
Generating Leads in the Era of Overwhelm
smi
Improving Your Direct Mail Strategies
articles
Quit Wasting Your Time on “Bad Marketing”
podcasts
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
Benchmarking For Profitable Performance
podcasts
Reaching Out to Old, Cold Leads
smi
The Power of Print
smi
Responding To Your Negative Reviews
articles
How to Navigate Direct Mail Trends
articles
Why Clickbait Is a Bad Lure
smi
Strive for Healthy Workplace Culture
articles
Moving Prospects through the Funnel
articles
Aligning What You Say with What You Do
articles
Developing a Strong Value Proposition
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
What’s Your Customers’ Take on Your Company’s Value?
articles
How to Serve by Closing the Sale
articles
Lead Generation and Tracking
videos
Marketing Map
articles
The 7 Yeses You Need
podcasts
I Could Do Better
smi
Let Your Customer Do the Selling
articles
I’ll give you $1,200 just to pay attention to me…
smi
Here’s the Truth Behind My Family’s Christmas Card…
smi
Boosting Engagement: The Power of Print & Digital Integration
articles
The times they are a-changin’…
smi
How to Add Value with Video
articles
How Much Do Your Customers Trust You?
articles
Nothing Changes If Nothing Changes
smi
Delivering Standout Customer Service During the Holidays
podcasts
Creating Content and Customer Connections
articles
Closing More Sales
smi
Don’t Make These Email Marketing Mistakes
articles
Be Thankful for Customer Retention
articles
How to Call Customers to Action
smi
People Who Need People Need Low-Cost Networking Secrets
smi
Fortune Favors the Brave
podcasts
How Does Service Connect to Marketing?
smi
G. I. Joe’s Advice to Contractors
smi
Move the Trash Can
smi
Improving Your Direct Mail Strategies
articles
Where Digital Marketing Is Headed
articles