(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
Let’s Handle One Thing at a Time
podcasts
Avoid These Social Media Mistakes
articles
The Perfection of Print Marketing
articles
Integrate Your Marketing Campaigns to Increase Response
articles
7 Step Action Plan To Reinvent Your Sales Process
podcasts
Improving the Value of Your Social Media Presence
smi
Keep Your Promises? Probably Not to This Person.
smi
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
How to Contain Complaints and Serve Customers
smi
How to Get the Most from Your Facebook Advertising
articles
How to Stay Busy When the Slow Season Hits
articles
Max Capacity
smi
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Are You Losing 80% of Your Sales?
smi
What’s Your Customers’ Take on Your Company’s Value?
articles
Make Your Off-Season Not So Off
podcasts
Maximizing ROI with Hybrid Campaigns
articles
Reaching Customers on the Go
smi
Adams Hudson’s Best Advice to Contractors
podcasts
Your Yearly Marketing Audit
articles
The Myth of Risk Aversion
smi
Boosting Engagement: The Power of Print & Digital Integration
articles
The Two Most Powerful Words in Marketing
smi
3 Things Your Facebook Page Must Have
smi
Don’t Make These Email Marketing Mistakes
articles
Getting the Referral
podcasts
Do You Know Your Competitors?
smi
Are You a PRO-Active or RE-Active Contractor?
podcasts
Market Like a Human
smi
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Measuring the Success of Your Email Campaigns
articles
Helping Technicians Serve Customers
articles
What’s Your Referral Routine?
articles
How to Call Customers to Action
smi
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
Loyalty Goes Both Ways
smi
How To Generate Buyers With Facebook
podcasts
You Can Build a Better Mousetrap and Still Go Out of Business
smi
People that Don’t Exist Could Be Stealing From You
smi
Life Without Commercial?
smi
Pursuing Publicity
smi
There’s More to Marketing Than Just Keeping Busy
smi
Why Would Anyone Follow You on Social Media?
articles
Strengthening the Link Between Sales and Marketing
articles
Why Customers Want to Give You Referrals – and Why They Won’t
articles
Customer Retention, Maintenance Agreements
videos
“Customer Retention: The Revenue You’re Already Sitting On”
smi
What’s Working in Email Marketing?
smi
Should Your HVAC Company Have a Twitter Account?
articles
Are You Smart Enough for Your Prospects?
articles
Allen Kent
podcasts
See How Variable Data Printing (VDP) is Personalizing Direct Mail
articles
Fast Facts about Facebook Ads
articles
Options for Online Ads
smi
Do You Have a Customer Journey Map?
articles
Your Messaging Matters
podcasts
What Is SEO, and Why Is It So Important?
videos
Nothing Changes If Nothing Changes
smi
How Rich Media Adds Value
articles
I Remember You
smi
Does Your Content Fit Your Customers’ Personalities?
articles
Were You Looking for This?
smi
The Role of Print in Omnichannel Marketing
articles
The Secret to Recurring Revenue
articles
Be Thankful for Customer Retention
articles
Setting Goals for an Unforgettable Year
articles
Maintaining Good Service in Busy Seasons
articles
How to Get Even More Out of Your Facebook Ads
articles
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
Can We Please Stop Wasting Time with Non-converters?
articles
Fortune Favors the Brave
podcasts
Are You Building Trust with Your Customers?
smi
Don’t Ignore the Customer at the Door
articles
Is Your Customer Service Model Outdated?
articles
Setting Your Price Anchor
smi
Take a Snapshot of Your Marketing Picture
articles
Fear-based Marketing vs. Happy Alternatives
articles
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Second Time’s The Charm?
articles
Promoting Benefits vs. Features
articles
Social Media Tips For Growing Your Business
podcasts
Creating Impressive Customer Retention
articles
Navigating SEO Trends for 2024
articles
How and Why You Should Connect Socially with Your Market
podcasts
Your Digital Presence Is Your First Impression
podcasts
How To Use Social Listening To Identify Likely Buyers
podcasts
Is Social Media Broken?
smi
Are You Winning the Culture War?
articles
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
How Google Local Services Ads Can Benefit Your Company
articles
How “Customer Experience” Affects Company Success
articles
Quit Selling to Your Customers
smi
Blogging for Leads?
smi
A 54% Increase In Sales: Are Those Typical Results?
smi
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
I’ll give you $1,200 just to pay attention to me…
smi
Digital Marketing for the Residential Contractor
articles
What’s a Customer Opinion Worth to You?
articles
Catching The Ghost
podcasts
“Too Busy to Market? That’s Exactly Why You Should”
smi
Why is That New Guy Kicking Your Tail?
articles
What Are Your Customers Saying about You?
articles
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
Fine-Tuning Your Direct Mail Marketing
smi
Marketing Doesn’t Have to Be Complicated
articles
Generating Leads in Those Generation Gaps?
articles
Does Your Marketing Feel Personal?
smi
How Social Media Marketing is Changing
articles
What’s in a Name?
articles
Developing a Referral System
articles
There’s a Reason Customers Leave
smi
What is Variable Data Printing?
articles
They’ll Never Focus on You If You Can’t Focus Yourself
smi
Want to Know the Future? Don’t Ask Jeff Bezos; He Focuses on the Past.
smi
Quitting on Quitters Day
smi
What Do People See in You?
articles
Leveraging AI in HVAC and Plumbing
articles
100 Million Reasons To Pay Attention To This
smi
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
How to Send the Emails of Your Dreams
articles
Goals in Reach
podcasts
Comfort Kills
smi
Coach them up
podcasts
Why Print Newsletters Are Making a Comeback
articles
How Much Do Your Customers Trust You?
articles
Getting High Quality Leads Through Integrated Marketing
smi
Creating Content and Customer Connections
articles
Here’s the Truth Behind My Family’s Christmas Card…
smi
You’re So Close to the Answer
podcasts
How to Get Your Customers to do Your Marketing
articles
Diligence
smi
Why Isn’t My Website Performing Like It Used To?
smi
Let Your Customer Do the Selling
articles
Hiring and Keeping Great Staff Members
podcasts
How Do I Make My Company Stand Out?
podcasts
Navigating Trends in Social Media
smi
Drawing Boundary Lines for Social Media
articles
Getting Customers to Care About the Big Changes
smi
Is it Time to Lose the Customers you Have?
smi
Customer Service
videos
How Content Improves the Quality of Your Prospects
articles
A Good Headline Conveys Value
smi
You Can’t Lead a Horse to Water
smi
YOU are What’s Holding You Back
smi
What’s Working in Lead Generation?
smi
Start Customer Retention on the Right Foot
smi
Selling Value, Not Price
articles
Best Online Practices For HVAC Companies
smi
Plan Your Email Campaigns
smi
How to Stand Out From the Competition
articles
Meeting and Greeting at the Trade Show
articles
Where Are My Customers Going?
podcasts
Getting Personal with Customers
articles
The Secret Success of Lead Magnets
smi
Why Print Marketing Is Persuasive
smi
Generating Leads with a Call to Action
articles
Customers First: Solve Their Problems, Improve Your Company
articles
Visibility Without Follow-Up Is Just Expensive Exposure
podcasts
What’s Your Sizzle?
smi
Does Your Direct Mail Marketing Need a Touch-Up?
articles
People Don’t Like Calling Contractors
podcasts
Look Ahead or Get Left Behind
podcasts
Why Local SEO is Vital for your Business
smi
Don’t Let Them Forget You
podcasts
Entering the Conversation
articles
Performance Based Pay Compensation Plans For Field Personnel
podcasts
Become a Social Listener
smi
Where Digital Marketing Is Headed
articles
How to Get Even More Out of Your Facebook Ads
articles
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
How an Unknown Contractor Gets Loyal Customers
smi
Hard Working Hands with Soft Skills
smi
Your Best Customers Are the Ones You’re Forgetting
smi
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
Using Video for Both Marketing and Education
articles
Streaming Has Changed Entertainment
articles
The Value of Direct Mail
articles
Three Types of Customer Retention Marketing
articles
Upsell Essentials
smi
Strive for Healthy Workplace Culture
articles
I Got Business Ghosted
smi
Lead Your Company into Prosperity
podcasts
Communication Styles in the Workplace
articles
Visibility Without Follow-Up Is Just Expensive Exposure
smi
What is Google Analytics 4?
smi
The Low-Cost Tool to Improve Your Image
articles
Remarketing: Second Time’s the Charm
smi
Customer Retention Starts at the Front Door
articles
Generating Leads in the Era of Overwhelm
smi
Avoid These SEO Mistakes
smi
What Do People Want from You?
articles
How to Increase the Value of Your Email
articles
New Year, Old Fear, Same Beer
smi
Service Calls Are Not Interruptions — They’re Opportunities
smi
Aligning What You Say with What You Do
articles
What’s Your Website Budget This Year?
articles
The Contractor’s Social Media Strategy
podcasts
Answers to One of Life’s Great Mysteries
smi
How to Add Value with Video
articles
How Do You Use Email Tags?
articles
Customer Keepers Keep Customer Data
articles
Tailored Print. Flat Cost. Big Results
articles
Top 10 Tips For Instagram Marketing
podcasts
Good Marketing is a Gift to Your Prospects
smi
Hunting the Ghost - Featuring Eric Shidell
podcasts
Creating a Facebook Ad Funnel
smi
Innovate Your Marketing Amid Holiday Hoopla
smi
Everyone Gets a Lambo
smi
Boosting HVAC Business Through Effective Social Media Strategies
articles
Your Marketing Evolved: Tech, Trends, and Takeover
articles
5 Summer Strategies For Your HVAC Business
articles
The Winning Strategy of Direct Mail
articles
People Who Need People Need Low-Cost Networking Secrets
smi
No One Wants to Buy Your Stupid Air Conditioner
smi
Having a Customer Driven Homepage
smi
Second Time’s the Charm?
smi
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
Get to the Point
smi
Everything You Need to Know About Google PPC Advertising
articles
How Lead Generation Has Changed
articles
When Your Marketing Gets Personal
smi
Q&A on Contractor’s Web Marketing
podcasts
Turn this Podcast Into an iPad
podcasts
Can Getting Sales Get Any Easier?
articles
Positioning Yourself as an Expert
podcasts
The Best Return on Your Marketing Investment
smi
Delivering Human-Centered Customer Service
smi
Marketing Numbers to Know for an HVAC Company
articles
Nurturing Leads through the Sales Funnel
articles
How Do Your Customers Define Loyalty?
smi
Sales Meets Marketing
smi
Guiding Prospects Through the Funnels
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
Is Your Slow Website Killing Your Sales?
videos
Marketing Trends
podcasts
Expanding Your Social Marketing Team
smi
What’s Your Risk-Taking Threshold?
articles
Do Your Customers Trust You?
articles
Running Your Email Campaigns
articles
How To Escape The Low Price Battles
podcasts
What’s Your Problem?
podcasts
Preparing and Sharing Content on Social Media
articles
Google Ad Updates You Need To Know About For 2022
smi
Call Him in for a Performance Review
smi
Do You Lead the Race or Struggle to Keep Pace?
articles
Developing a Strong Value Proposition
articles
The Greatest Marketing Myth In All of Contracting
articles
“You should be a two-star general by now…”
smi
Email Essential: Optimize for Mobile Size
articles
Help Your Homeowners De-Stress the Holidays
smi
Wasted Time = Wasted Seasons
podcasts
The Trust-Factor of Print-Based Marketing
articles
The 7 Yeses You Need
podcasts
G. I. Joe’s Advice to Contractors
smi
How to Navigate Direct Mail Trends
articles
What is SEO?
smi
Selling is Service
articles
Certain Goals Survive Uncertain Times
podcasts
Personalized Marketing is Now Expected.
podcasts
Print Marketing Is Not What You Think
articles
Connecting with Customers on Social Media
articles
Boost Your HVAC Business with These Effective Social Media Strategies
articles
It’s Time to Get Social
articles
The Frugal Wow
smi
Defining Integration: What It Is, and Why You Need It.
articles
The Starting Line for Your Bottom Line: Your Customer Database
smi
Translate Your Technical Talk
articles
Prepare Your Voicemail Scripts
smi
Left Turns and Peanuts
smi
5 Strategies To Being Remarkable On Yelp
podcasts
Why Chuck Norris Would Lose a Pillow Fight
smi
Don’t Be a Do-it-Yourselfer
podcasts
Who’s Your Next Lead?
articles
Common Denominators for Landing Pages that Convert
articles
Selling Yourself Out in Summer
podcasts
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
Marketing That Solves Your Customer’s Problem
articles
Customer Retention Isn’t Optional
articles
Better Blogging: Tips for Improvement
smi
Put Your Hands Up and Scream
smi
For More Leads and Better Image, It’s Time to Get Social
articles
Why is That New Guy Kicking Your Tail?
smi
Social Media Isn’t Optional
articles
Customers Tell Their Scary Stories
smi
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
Is Your Brand a Split Personality?
articles
4 Steps to Help Your Techs Sell More Without Meaning To
articles
How to Get Found by Your Customers
articles
Boost Your Business’s Online Presence through Efficient SEO Strategies
articles
Conducting an Email Audit
articles
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Drive Traffic to Your Site through Social Media
articles
It’s an “Always On” World
articles
“Want More Sales? Start Before the Pitch”
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
Secrets of Landing Page Success
articles
There’s Nothing New in Marketing
podcasts
What Do Customers Talk About?
smi
Training Techs for Their Success
articles
Productivity Hacks for Content Creation
smi
Do Customers Understand What You’re Saying?
smi
Why Customer Retention Is the Fuel To Skyrocket Your Business To News Heights
articles
More Than a Cartoon Beaver
smi
Keep Focused on Your Local Market
smi
Uberizing Your Business
podcasts
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
Here’s Your Round Tuit
smi
Managing Expectations
articles
How Direct Mail Copywriting Triggers Response
articles
Service Calls Aren’t Interruptions — They’re Opportunities
podcasts
How to Build Your Content Marketing Strategy
smi
Three Factors that Impact Email Marketing
articles
What’s Working in Lead Generation?
articles
The Essence of Marketing
articles
Have You Surveyed Your Customers?
smi
Backing Up Your Marketing Claims
articles
Image & Referrals
videos
Publicity
videos
How Your Image Impacts Your Bottom Line
articles
Customer Retention
videos
The #1 Sales Offense
smi
Satisfied Customers Will Still Leave You
articles
Serving Up Holiday “Extras”
articles
For Your “Marketing Mindset” Thinking Cap
articles
Stay Aggressive or Lose
podcasts
Social Media Strategizing: Why Followers Follow
articles
What’s in it for me?
smi
Now, Who Are You Again?
articles
Quit Wasting Your Time on “Bad Marketing”
podcasts
How to Write Posts for Social Media
articles
Where Do Leads Come From?
articles
How Your Direct Mail Strategy Develops Trust
articles
Lead Generation and Tracking
videos
Just Cancel My Account… and Lose My Number
smi
Get Hungry Enough to Act
podcasts
This Marketing Ailment’s Easy Cure
articles
The Evolution of Home Delivery
articles
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
Web Marketing
podcasts
The Lexicon Of Selling Now
podcasts
All Opinions Are Not Equal
articles
Your Messaging Matters
podcasts
Who Buys Your Products?
articles
How Direct Mail and Email Work Together
smi
Are You Prepping For The “Fall Off?”
podcasts
Future Casting Your 2023
smi
Investing in Customer Service
smi
It’s Time for a Change
smi
Planning and Goals
, smi
How to Create Messages for Your Customers
articles
Feedback’s Big Impact: Customer Reviews Count
articles
What’s the Deal with Hashtags?
articles
Insuring the Holidays
podcasts
Do You Love Your Business Enough to Change with it?
smi
How to Stop Bad Reviews Before They Happen
articles
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
When You Should Avoid Email “Best Practices”
articles
Are You Stuck in Traffic?
articles
Improving Your “Social” Skills
articles
Training Strengthens Your Team – and Your Company
articles
Creating Your Marketing Identity
articles
Technician Training for Opportunities
articles
Improving Your Direct Mail Strategies
articles
Marketing’s Dark Side
smi
What Does Your Website Need?
articles
What Can You Learn from a Train Wreck?
articles
Appealing to the Customer Mindset (Instead of Your Own)
smi
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
Profitable Trends in Web Marketing
articles
The Starting Line for Your Bottom Line: Customer Retention Strategies
articles
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
The Philosophy of Publicity
smi
5 Ways to Encourage an Environmentally Conscious Workplace
articles
Are You Managing Your Reputation?
articles
Secrets to a Successful Home Show
articles
Tips For Finding Focus & Reducing Digital Distractions
articles
Marketing through Home Shows
smi
Don’t Answer that Text!
articles
When is the best time to tell a customer you love them? Right before your competitor does!
articles
The Enduring Power of Print
articles
Planning for Your Year
smi
Delivering Standout Customer Service During the Holidays
podcasts
Putting the “Fun” Back in the Funnel
articles
Power of Print
smi
Caution: Your Customers are Being Detoured
smi
Keeping Up with the Competition
smi
When They’re Happy and You Know It – Ask for a Referral
articles
Selling Santa
smi
Conducting an Email Audit
articles
I’m Listening, and I Care
podcasts
How to Improve Social Media Engagement
smi
How Marketing Changed in 2020
articles
The 5 M’s Of Marketing
podcasts
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
Cross Selling and Upselling Add Up
articles
Is Social Media Broken?
articles
Stop Leaving Money on the Table
podcasts
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Connecting Prospect Behavior to Helpful Suggestions
articles
How to Market When Temps Heat Up – Yes, You Still Need To
articles
What’s Your Company’s Story?
articles
Success Strategies for Direct Mail
articles
Why a Strong Website is Crucial for HVAC Businesses
articles
Move the Trash Can
smi
What’s The Benefit of a Contractor Community?
podcasts
How to Improve Your Facebook Marketing
articles
Keeping Your Marketing Customer-Centric
articles
It’s Not Fair
smi
Build a Passionate Fanbase
smi
Take Care of Your People
smi
Marketing Your Services
smi
The ROI on Contests and Giveaways
articles
Moving Prospects through the Funnel
articles
Are Experts No Longer Needed?
podcasts
How to Advise Customers
articles
Your Direct Mail “Call to Action”
articles
Four Steps to Better Email Campaigns
smi
Inspiring Greatness In Your Team
podcasts
Strategy Plus Tactics Makes a Plan
articles
Post Office Delivers Historic News about Your Print Strategy
articles
I’ll Pay for your Christmas
smi
Is Something Missing in Your Email Marketing?
smi
Creating Customer Advocates – One Post at a Time
articles
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
“Your Digital Presence Is Your First Impression”
smi
So Many Channels, So Little Time
articles
Subject Lines Can Make or Break Your Email Success
articles
Where Should You Focus Your Social Media Efforts?
smi
Keeping Track of Publicity Trends
articles
Is Email Marketing a Big, Silly Waste of Time?
articles
Here We Go Again…
podcasts
The Revenue You’re Already Sitting On
podcasts
The Volcano Theory
articles
Video Marketing Grows – and Google Responds
articles
Understanding the Implications of AI Regulations for American Businesses
articles
Head Starts for Shoulder Seasons
smi
Do Reviews Matter?
articles
Where’s the Logic?
articles
Let the Weather Do the Work for You
podcasts
Your Best Customers Are the Ones You’re Forgetting
podcasts
What Do People See in You?
smi
How to Follow-Up with Email
articles
How to Market Drip by Drip
smi
Why Customers Think Your Email is Junk
articles
Is Your Data Protected?
articles
How to Create Social Media Images
smi
Customer Service Is Time Well Spent
articles
Tips for More Upsells and Better Closing Ratios
podcasts
Well, That Didn’t Work
smi
Do You Really Want to Leave That Money on the Table?
articles
How to Gain Powerful, Sales-Boosting Testimonials
smi
If You Don’t Plan the Year, the Year Will Run You
podcasts
Where to Focus Your Social Media Advertising
articles
How Does Service Connect to Marketing?
smi
If You Don’t Plan the Year, the Year Will Run You
smi
Reaching Out to Old, Cold Leads
smi
How Direct Mail Easily Integrates with Online Marketing
articles
Are You Ignoring Your Inbox?
smi
Addressing the Cost Beyond Price
smi
Holiday Marketing/Internet Marketing
smi
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
How Do You Keep Visitors on Your Site?
smi
Your Practical Cybersecurity Checklist
articles
How Google Local Services Ads Can Benefit Your Company
smi
Funnels for Sales and Marketing
smi
Why Direct Mail Is a Keeper
articles
The Advantages of Video Marketing
articles
Why Businesses Go Under
smi
Lengthen Your Window
smi
Why You Should Be Using Google PPC Ads
videos
The anatomy of a $29 Tune-Up
smi
Preparing Your Direct Mail Campaign
smi
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
Social Media Trends On The Rise
articles
Why Would Anyone Read Your Email Message?
articles
Database Building/Funnel Marketing
videos
Investing Your Time in Free Publicity
smi
Print Strategies for HVAC and Plumbing Contractors
articles
Winter Marketing Strategies for HVAC Companies
articles
Long-Term Planning to Pursue Your Vision
articles
Sharper Web Marketing For Your Business
articles
Direct Mail’s Response Rates Are Increasing
, articles
Data-Driven Businesses = Thriving Businesses
articles
Poor Customer Service Shortchanges a Sound Investment
articles
Marketing Map
articles
Increase Website Traffic with Social Media
articles
Creating an Effective Call to Action
articles
Contractor Marketing Channel Checklist
articles
Contractors are Selfish
smi
Your Smile Sells Better than Amazon’s
smi
Is Your Social Media Policy Ready for What’s Ahead?
articles
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
How Do Your Customers Want to Hear from You?
articles
Effective Direct Mail Campaigns
articles
Quit Assuming They’re Going to Stay
podcasts
Using Specifics in Your Copy
smi
Who’s Marketing with Social Media?
articles
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
Is Something Missing in Your Email Marketing?
articles