(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
The Marketing Money Pit
podcasts
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
Customer Retention
videos
The Essence of Marketing
articles
Three Factors that Impact Email Marketing
articles
Tips For Finding Focus & Reducing Digital Distractions
articles
Are You Building Trust with Your Customers?
smi
The Secret to Recurring Revenue
articles
Your Digital Presence Is Your First Impression
podcasts
Keep Your Promises? Probably Not to This Person.
smi
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
Repeat This Over and Over
articles
Lead Generation and Tracking
videos
Where Should You Focus Your Social Media Efforts?
smi
Do Customers Understand What You’re Saying?
smi
Email Essentials
smi
Why Direct Mail Is a Keeper
articles
Catching The Ghost
podcasts
Service Calls Are Not Interruptions — They’re Opportunities
smi
Benchmarking For Profitable Performance
podcasts
Adams Hudson’s Best Advice to Contractors
podcasts
Can Getting Sales Get Any Easier?
articles
I’ll Pay for your Christmas
smi
Success Strategies for Direct Mail
articles
How to Improve Social Media Engagement
smi
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
YOU are What’s Holding You Back
smi
Answers to One of Life’s Great Mysteries
smi
How Lead Generation Has Changed
articles
Integrate Your Budget with Traditional and Online Strategies
articles
Keep Focused on Your Local Market
smi
Creating Content and Customer Connections
articles
Social Media Isn’t Optional
articles
Streaming Has Changed Entertainment
articles
How to Get The Calls you WANT
podcasts
Better Blogging: Tips for Improvement
smi
When Your Marketing Gets Personal
smi
Why Customers Think Your Email is Junk
articles
Long-Term Planning to Pursue Your Vision
articles
Your Smile Sells Better than Amazon’s
smi
A 54% Increase In Sales: Are Those Typical Results?
smi
Mindfulness in the Workplace
articles
When It’s All About You
articles
Customer Retention Strategies Soothe Buyer’s Remorse
smi
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Allen Kent
podcasts
How to set SMART Goals for 2022
podcasts
Contractors Are People Too?
articles
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Is Your Customer Service Model Outdated?
articles
What’s Your Referral Routine?
articles
Make Your Off-Season Not So Off
podcasts
Direct Mail’s Response Rates Are Increasing
, articles
The Most Effective Tactic for Email Engagement
smi
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
Gaining Email Subscribers
smi
What’s the Problem with Your Facebook Ad?
smi
How to Call Customers to Action
smi
How to Keep Focused on Your Customer
articles
5 Ways to Encourage an Environmentally Conscious Workplace
articles
Customers First: Solve Their Problems, Improve Your Company
articles
Reaching Out to Old, Cold Leads
smi
How Bad is Your Roach Problem?
smi
Your Technicians Are Already Selling — Whether You Train Them or Not
podcasts
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
What Do People See in You?
smi
Mixing Your Digital Marketing
articles
Who’s Marketing with Social Media?
articles
Everyone Gets a Lambo
smi
Be More than a Number
smi
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
Don’t Answer that Text!
articles
Now, Who Are You Again?
articles
Success In Business
podcasts
Is it Time to Lose the Customers you Have?
smi
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
Forecasting the Future
podcasts
“If You’re Not Following Up, You’re Giving Up”
smi
Growth Through Service
smi
The Winning Strategy of Direct Mail
articles
Training Strengthens Your Team – and Your Company
articles
How Are Your Customers Feeling Today?
articles
Options for Online Ads
smi
The Middle Is Disappearing
articles
Don’t Sale Away This Summer
smi
Big Dreams, Little Chance
podcasts
There’s Nothing Fishy About A Good Value Proposition
articles
What Grandma’s Recipes Teach Us About Marketing
smi
Increase Website Traffic with Social Media
articles
Become a Social Listener
smi
Who Do You Think You Are?
articles
Contractor Marketing Channel Checklist
articles
Why Chuck Norris Would Lose a Pillow Fight
smi
Print Strategies for HVAC and Plumbing Contractors
articles
Fast Facts about Facebook Ads
articles
Hitting Achievable Targets with Guest Drew Cameron
podcasts
I Could Do Better
smi
See How Variable Data Printing (VDP) is Personalizing Direct Mail
articles
Are You Stuck in Traffic?
articles
How Much Do Your Customers Trust You?
articles
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
Sharper Web Marketing For Your Business
articles
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
Second Time’s The Charm?
articles
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Will Customers Take 8 Seconds for Your Email?
articles
Contractors are Selfish
smi
What’s in a Name?
articles
Lead Your Company into Prosperity
podcasts
I’ll give you $1,200 just to pay attention to me…
smi
Maintaining Customer Loyalty
smi
It’s Time for a Change
smi
Publicity
videos
10 Strategies To Get 10 More Referrals Per Month
podcasts
Don’t Waste Time with Social Media: Instead, Be Strategic
articles
Do You Know Your Competitors?
smi
Meeting and Greeting at the Trade Show
articles
Giving a Big Welcome to Your Email List
smi
No One Wants to Buy Your Stupid Air Conditioner
smi
New Year, Old Fear, Same Beer
smi
Left Turns and Peanuts
smi
Drawing Boundary Lines for Social Media
articles
What Is SEO, and Why Is It So Important?
videos
Your Best Customers Are the Ones You’re Forgetting
podcasts
Subject Lines Can Make or Break Your Email Success
articles
How to Advise Customers
articles
Three Steps for Smart Marketing During the Peak Seasons
articles
Customer Service
videos
Does Your Direct Mail Marketing Need a Touch-Up?
articles
How to Add Value with Video
articles
I Got Business Ghosted
smi
Print Marketing Is Not What You Think
articles
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
Having a Customer Driven Homepage
smi
Maximizing ROI with Hybrid Campaigns
articles
Integrate Your Marketing Campaigns to Increase Response
articles
Yes, Reach Your Whole Customer Base – But One Segment at a Time, Please
smi
“Customer Retention: The Revenue You’re Already Sitting On”
smi
Social Media Tips For Growing Your Business
podcasts
How to Get Found by Your Customers
articles
“From Our Family to Yours: A Heartfelt Thank You”
smi
Winter Marketing Strategies for HVAC Companies
articles
Conducting an Email Audit
articles
What’s Working in Lead Generation?
smi
It’s Not Bragging If You Can Back It Up
smi
Out-of-Home Advertising Gets Attention
articles
Investing in Long-Term Love
smi
Customer Retention: Relationships Are The Goal
articles
Why a Strong Website is Crucial for HVAC Businesses
articles
Loyalty Goes Both Ways
smi
People Who Need People Need Low-Cost Networking Secrets
smi
What Do People See in You?
articles
100 Million Reasons To Pay Attention To This
smi
How Do Your Customers Want to Hear from You?
articles
Boosting Engagement: The Power of Print & Digital Integration
articles
Where’s Your Social Media Focus?
articles
People Don’t Like Calling Contractors
podcasts
Boosting Your Business: The Power of Positive Customer Feedback
articles
What Is Print Marketing?
smi
What’s the Deal with Hashtags?
articles
Guiding Prospects Through the Funnels
articles
Planning for Your Year
smi
How to Follow-Up with Email
articles
Customer Service Is Time Well Spent
articles
The Enduring Power of Print
articles
Lengthen Your Window
smi
A Good Headline Conveys Value
smi
Your Customer Database Is Probably Worth More Than Your Next 10,000 Leads
articles
When is the best time to tell a customer you love them? Right before your competitor does!
articles
4 Steps to Help Your Techs Sell More Without Meaning To
articles
Keeping Your Marketing Customer-Centric
articles
5 Summer Strategies For Your HVAC Business
articles
The Perfection of Print Marketing
articles
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
Quit Wasting Your Time on “Bad Marketing”
podcasts
Generating Leads with a Call to Action
articles
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
How Do Your Customers Define Loyalty?
smi
What’s in it for me?
smi
Profitable Trends in Web Marketing
articles
How Social Media Marketing is Changing
articles
Developing a Referral System
articles
Social Media Strategizing: Why Followers Follow
articles
The #1 Sales Offense
smi
Why Isn’t My Website Performing Like It Used To?
articles
It’s About You, and You, and You
articles
Avoid These Social Media Mistakes
articles
Conducting an Email Audit
articles
Fortune Favors the Brave
podcasts
5 Strategies To Being Remarkable On Yelp
podcasts
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Setting Goals for an Unforgettable Year
articles
Tech Training
videos
What’s Your Problem?
podcasts
Creating Offers that Get a Response
articles
Remarketing: Second Time’s the Charm
smi
Marketing Map
articles
Aligning What You Say with What You Do
articles
Online Product Demonstrations Increase Conversions
articles
Creating a Facebook Ad Funnel
smi
Selling Santa
smi
Straight Shooters
smi
Post Office Delivers Historic News about Your Print Strategy
articles
How to Create Messages for Your Customers
articles
The 5 M’s Of Marketing
podcasts
Strategy Plus Tactics Makes a Plan
articles
Why Your Customers Leave
articles
How To Escape The Low Price Battles
podcasts
This is how I really feel about contractors
smi
Future Casting Your 2023
smi
The Advantages of Video Marketing
articles
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
Why Clickbait Is a Bad Lure
smi
How to Measure Your Customer Focus
smi
How Marketing Changed in 2020
articles
2024 Trending Design Styles for HVAC Company Owners
articles
Don’t Be a Do-it-Yourselfer
podcasts
Are Trade Shows a Waste of Your Time?
podcasts
What Do Your Employees Tell Your Customers?
articles
How Do I Make My Company Stand Out?
podcasts
How to Use Video on Facebook
articles
Developing a Strong Value Proposition
articles
Reinforcing Company Values
smi
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
smi
Are You Smart Enough for Your Prospects?
articles
Just Chuck it Against the Wall
smi
Have You Surveyed Your Customers?
smi
How to Stop Bad Reviews Before They Happen
articles
Selling Yourself Out in Summer
podcasts
Best Online Practices For HVAC Companies
smi
Call Him in for a Performance Review
smi
Entering the Conversation
articles
Loyalty Subscriptions
articles
Customers Tell Their Scary Stories
smi
Target Your Year
articles
Why Customers Want to Give You Referrals – and Why They Won’t
articles
Drive Traffic to Your Site through Social Media
articles
How to Get the Most from Your Facebook Advertising
articles
How to Market When Temps Heat Up – Yes, You Still Need To
articles
Addressing the Cost Beyond Price
smi
Bring Them Into Your Story
smi
The Greatest Marketing Myth In All of Contracting
articles
Red Rocks and Pizza on the Moon
smi
Google Ad Updates You Need To Know About For 2022
smi
Marketing Doesn’t Have to Be Complicated
articles
Four Steps to Better Email Campaigns
smi
When You Should Avoid Email “Best Practices”
articles
Hero with a Wrench
smi
Positioning Yourself as an Expert
podcasts
It’s Time to Get Social
articles
Setting Your Price Anchor
smi
Training Techs for Their Success
articles
Don’t Forget Who Brought You to the Dance
articles
It’s More Than the Thought That Counts
smi
Everything You Need to Know About Google PPC Advertising
articles
Uberizing Your Business
podcasts
Selling Value, Not Price
articles
Your Messaging Matters
podcasts
Secrets to a Successful Home Show
articles
Blogging for Leads?
smi
Do You Have a Customer Journey Map?
articles
Satisfied Customers Will Still Leave You
articles
Is Something Missing in Your Email Marketing?
smi
Marketing in the Age of Privacy: Navigating Data Regulations
articles
Determining Your Value Propositions
articles
Closing Time
podcasts
Embracing Empathetic Customer Service
articles
Marketing Time for the Holidays
podcasts
What’s Working in Email Marketing?
smi
How to Gain Powerful, Sales-Boosting Testimonials
smi
Be the One Who Fails the Least
smi
A Word about Customer Loyalty
articles
Funnels for Sales and Marketing
smi
Avoid These SEO Mistakes
smi
How “Engaging” Is Your Customer Retention Marketing?
articles
My Three Predictions for 2020
smi
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Getting the Referral
podcasts
How to Learn More About Your Customers
articles
Is Your Brand Winning Enough Votes?
smi
Why Print Newsletters Are Making a Comeback
articles
How Do You Use Email Tags?
articles
Marketing That Solves Your Customer’s Problem
articles
Marketing Your Services
smi
What’s Your Customers’ Take on Your Company’s Value?
articles
Digital Marketing Tactics for Contractors
smi
Helping Customers Overcome Referral Anxiety
articles
Who Buys Your Products?
articles
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
Sales Meets Marketing
smi
How to Contain Complaints and Serve Customers
smi
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Measuring Your Direct Mail Response Rate
articles
There’s More to Marketing Than Just Keeping Busy
smi
Moving Prospects through the Funnel
articles
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
Let the Weather Do the Work for You
podcasts
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
Don’t Ignore the Customer at the Door
articles
Web Marketing Basics
podcasts
What’s Your Website Budget This Year?
articles
The Trust-Factor of Print-Based Marketing
articles
Marketing Numbers to Know for an HVAC Company
articles
Running Your Email Campaigns
articles
How to Market Drip by Drip
smi
Creating Your Marketing Identity
articles
I’m Listening, and I Care
podcasts
The Synergy of Digital and Traditional Marketing
articles
Send the DIYers to Pool School
smi
Innovate Your Marketing Amid Holiday Hoopla
smi
Show Them Some Love
podcasts
Closing More Sales
smi
Stay Aggressive or Lose
podcasts
Direct Mail’s Undeniable Effectiveness
articles
Does Your Marketing Feel Personal?
smi
Why Customers Ignore Your Direct Mail
articles
Reaching Customers on the Go
smi
Creating Customer Advocates – One Post at a Time
articles
Technician Training for Opportunities
articles
Helping Technicians Serve Customers
articles
Can Getting Sales Get Any Easier
articles
What’s Your Risk-Taking Threshold?
articles
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
Head Starts for Shoulder Seasons
smi
Integrate Your Budget with Traditional and Online Strategies
articles
What Does Your Website Need?
articles
How to Maximize Your Content Marketing
articles
The Secret to Recurring Revenue
articles
Don’t Blame the Media
smi
Planning and Goals
smi
Why You Should Be Using Google PPC Ads
videos
Is Something Missing in Your Email Marketing?
articles
How to Serve by Closing the Sale
articles
How a “Call-to-Action” Can Improve Your SEO
articles
Are You Serious, Clark?
smi
What’s Working in Lead Generation?
articles
Your Direct Mail “Call to Action”
articles
Are You Listening To What They’re Saying?
podcasts
Build a Passionate Fanbase
smi
Putting the “Fun” Back in the Funnel
articles
Are Experts No Longer Needed?
podcasts
Creating an Effective Call to Action
articles
Quitting on Quitters Day
smi
Common Frustrations
podcasts
What is SEO?
smi
How to Navigate Direct Mail Trends
articles
Value Proposition: The Questions You Should Be Asking
smi
Mapping Out the Customer Journey
articles
Tailored Print. Flat Cost. Big Results
articles
The Art of (Business) War
smi
Are You Losing 80% of Your Sales?
smi
How to Turn Your Home Show into a Photo Op
articles
Your Best Customers Are the Ones You’re Forgetting
smi
Appealing to the Customer Mindset (Instead of Your Own)
smi
The Challenges of Business Ownership
articles
Inkjet In Action
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
Tips for More Upsells and Better Closing Ratios
podcasts
What’s Your Company’s Story?
articles
Let’s Handle One Thing at a Time
podcasts
How an Unknown Contractor Gets Loyal Customers
smi
Improving Your “Social” Skills
articles
Good Marketing is a Gift to Your Prospects
smi
Upsell Essentials
smi
So Many Channels, So Little Time
articles
How to Get Even More Out of Your Facebook Ads
articles
Why Local SEO is Vital for your Business
smi
Marketing Strategies for HVAC Businesses TO KEEP CUSTOMERS COMING BACK
articles
Mass 1-1 Marketing: Personalization at Scale
articles
Selling is Service
articles
Measuring the Success of Your Email Campaigns
articles
Five Steps to Audit Your Marketing
articles
Traditional vs. Online Marketing: What Contractors Should Know
articles
Is Your Brand a Split Personality?
articles
I Remember You
smi
Marketing through Home Shows
smi
Getting Personal with Customers
articles
Making Customers Happy Is Good for Your Image
articles
Did AI Create That Video?
articles
What Do Customers Talk About?
smi
How To Use Social Listening To Identify Likely Buyers
podcasts
The Revenue You’re Already Sitting On
podcasts
SCAMMER ALERT
podcasts
Are You a PRO-Active or RE-Active Contractor?
podcasts
Strategies for Website Success
smi
Getting High Quality Leads Through Integrated Marketing
smi
Do Your Customers Trust You?
articles
What’s Wrong with Your Funnel?
articles
There’s a Reason Customers Leave
smi
You’re open, but what are you open to?
smi
Market Like a Human
smi
Right-Size Marketing for Searching Prospects
articles
The Philosophy of Publicity
smi
Who’s On Your Team?
articles
It’s an “Always On” World
articles
Make People Want What They Need
podcasts
Caution: Your Customers are Being Detoured
smi
Don’t Miss Out on Holiday Marketing
articles
How to Send the Emails of Your Dreams
articles
Balance In Your Marketing
podcasts
Create a Strong Guarantee
smi
Were You Looking for This?
smi
Responding To Your Negative Reviews
articles
Customer Keepers Keep Customer Data
articles
Here’s Your Round Tuit
smi
Who’s Your Next Lead?
articles
4 Principles to Improve Your Email Marketing
articles
Preparing and Sharing Content on Social Media
articles
Web Marketing
podcasts
Improving the Value of Your Social Media Presence
smi
Where Are My Customers Going?
podcasts
How “Customer Experience” Affects Company Success
articles
Success Strategies for Google Ads
smi
Overcoming The Groundhog
podcasts
Get Hungry Enough to Act
podcasts
Creating Content and Customer Connections
articles
Generating Leads with Video
smi
All Opinions Are Not Equal
articles
What is Google Analytics 4?
articles
It’s the Best Place in Town to Take a Leak
smi
Sometimes You Just Have to take the Plunge
smi
Goals in Reach
podcasts
The Connection That Will Carry You Through
podcasts
How to Improve Your Email Marketing
articles
Want to Know the Future? Don’t Ask Jeff Bezos; He Focuses on the Past.
smi
Here We Go Again…
podcasts
There’s Nothing New in Marketing
podcasts
Where Do Leads Come From?
articles
You Can’t Lead a Horse to Water
smi
Lead Generation Through Print and Digital Partnerships
articles
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
Online Marketing
videos
Don’t Con Your Customers
smi
Fishing In The Right Pond Is The Best Way To Catch Fish
podcasts
Here’s the Truth Behind My Family’s Christmas Card…
smi
How Content Improves the Quality of Your Prospects
articles
Are You Managing Your Reputation?
articles
Start Customer Retention on the Right Foot
smi
Top 10 Coaching Questions
podcasts
How Direct Mail Easily Integrates with Online Marketing
articles
Q&A on Contractor’s Web Marketing
podcasts
How to Stand Out From the Competition
articles
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
Do Reviews Matter?
articles
Be Thankful for Customer Retention
articles
Connecting Customer Satisfaction to Customer Retention
articles
Creating Impressive Customer Retention
articles
How to Get Even More Out of Your Facebook Ads
articles
The Value of Direct Mail
articles
Inspiring Greatness In Your Team
podcasts
The times they are a-changin’…
smi
Why Direct Mail Delivers for Marketers
smi
3 Things Your Facebook Page Must Have
smi
When They’re Happy and You Know It – Ask for a Referral
articles
The Commodity Mindset
smi
Fine-Tuning Your Direct Mail Marketing
smi
Second Time’s the Charm?
smi
Using Specifics in Your Copy
smi
How to Avoid Copywriting Blind Spots
articles
Reaching a Grayer Market with Direct Mail
articles
Generating Leads in Those Generation Gaps?
articles
My, How You’ve Grown!
smi
Your Messaging Matters
podcasts
Simply Effective Method That’ll Add Sales Now
smi
Data-Driven Businesses = Thriving Businesses
articles
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
Move the Trash Can
smi
How Fast Does Your Website Load?
smi
Where to Focus Your Social Media Advertising
articles
Is Your Website Ready for March 2021?
smi
Know Your Problem, Fix Your Problem
podcasts
Join the Party
podcasts
April’s MegaMarketer Podcast has arrived
podcasts
Personalized Marketing is Now Expected.
podcasts
How to Avoid Annoying Your Customers on Social Media
articles
Why Businesses Go Under
smi
When Should You Ask Customers for a Review?
articles
Customer Retention Starts at the Front Door
articles
How Do You Keep Visitors on Your Site?
smi
Comfort Kills
smi
The anatomy of a $29 Tune-Up
smi
How to Follow-Up with Email
articles
The Volcano Theory
articles
The Two Most Powerful Words in Marketing
smi
Turn this Podcast Into an iPad
podcasts
Why Won’t Prospects Give You Their Email Address?
articles
The Low-Cost Tool to Improve Your Image
articles
Holiday Marketing/Internet Marketing
smi
Promoting Benefits vs. Features
articles
Planning and Goals
, smi
Take a Snapshot of Your Marketing Picture
articles
Using Video for Both Marketing and Education
articles
Is Your Digital Strategy SMART?
smi
Hard Working Hands with Soft Skills
smi
Delivering Human-Centered Customer Service
smi
What Do People Want from You?
articles
Customer Service Language to Get Results
articles