(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
Social Media Strategizing: Why Followers Follow
articles
Customer Retention, Maintenance Agreements
videos
People Who Need People Need Low-Cost Networking Secrets
smi
Don’t Get Jealous: Get Famous
articles
Moving Prospects through the Funnel
articles
Customer Service
videos
People Don’t Like Calling Contractors
podcasts
Maintaining Good Service in Busy Seasons
articles
It’s About You, and You, and You
articles
How Lead Generation Has Changed
articles
How to Write Posts for Social Media
articles
The Connection That Will Carry You Through
podcasts
How Google Local Services Ads Can Benefit Your Company
articles
How “Engaging” Is Your Customer Retention Marketing?
articles
Keep Your Promises? Probably Not to This Person.
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
The Commodity Mindset
smi
Overcoming The Groundhog
podcasts
Where to Focus Your Social Media Advertising
articles
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Customer Retention Starts at the Front Door
articles
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
The Volcano Theory
articles
Are You Winning the Culture War?
articles
Feel-Good Retention Strategies
articles
Why Would Anyone Read Your Email Message?
articles
Targeting New Homeowners with Direct Mail
articles
Who’s Your Next Lead?
articles
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
Power of Print
smi
Navigating Trends in Social Media
smi
Marketing Trends
podcasts
Start Customer Retention on the Right Foot
smi
Direct Mail Delivers for Marketers
smi
The Evolution of Home Delivery
articles
Database Building/Funnel Marketing
videos
The Trust-Factor of Print-Based Marketing
articles
Customer Retention Isn’t Optional
articles
The Value of Building Relationships with Customers
articles
How to Build Your Content Marketing Strategy
smi
How to Follow-Up with Email
articles
Why Chuck Norris Would Lose a Pillow Fight
smi
People that Don’t Exist Could Be Stealing From You
smi
What’s Working in Content Marketing?
smi
Gaining Email Subscribers
smi
How Fast Does Your Website Load?
smi
How to Advise Customers
articles
How to Stop Bad Reviews Before They Happen
articles
Your Best Customers Are the Ones You’re Forgetting
podcasts
Keeping Up with the Competition
smi
What Do Your Employees Tell Your Customers?
articles
Can Getting Sales Get Any Easier
articles
Technician Training for Opportunities
articles
Tips for Tough Times in MA Renewals
smi
Success Strategies for Google Ads
smi
Sales Meets Marketing
smi
Have You Surveyed Your Customers?
smi
Holiday Marketing
videos
Selling to the Distracted
podcasts
Integrate Your Budget with Traditional and Online Strategies
articles
This Marketing Ailment’s Easy Cure
articles
Fast Facts about Facebook Ads
articles
Make People Want What They Need
podcasts
Don’t Forget Who Brought You to the Dance
articles
Streaming Has Changed Entertainment
articles
Upsell Essentials
smi
How to Stay Busy When the Slow Season Hits
articles
Marketing Time for the Holidays
podcasts
Your Marketing Evolved: Tech, Trends, and Takeover
articles
What’s Your Risk-Taking Threshold?
articles
The Contractor’s Social Media Strategy
podcasts
Tips For Finding Focus & Reducing Digital Distractions
articles
Be Thankful for Customer Retention
articles
Conducting an Email Audit
articles
The Two Most Powerful Words in Marketing
smi
Increase Website Traffic with Social Media
articles
Are You Losing 80% of Your Sales?
smi
Fear-based Marketing vs. Happy Alternatives
articles
Are You $100 Better?
smi
Navigating SEO Trends for 2024
articles
You Can’t Lead a Horse to Water
smi
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
Catching The Ghost
podcasts
Where Do Leads Come From?
articles
Don’t Let Them Forget You
podcasts
Creating Impressive Customer Retention
articles
The Most Effective Tactic for Email Engagement
smi
What’s Working in Lead Generation?
articles
Well, That Didn’t Work
smi
Customer Service Language to Get Results
articles
What Is Print Marketing?
smi
Close More Sales
smi
Developing a Strong Value Proposition
articles
The Starting Line for Your Bottom Line: Your Customer Database
smi
Are You Listening To What They’re Saying?
podcasts
Delivering Standout Customer Service During the Holidays
podcasts
Drive Traffic to Your Site through Social Media
articles
Direct Mail’s Undeniable Effectiveness
articles
Having a Customer Driven Homepage
smi
How to Serve by Closing the Sale
articles
How Content Improves the Quality of Your Prospects
articles
Your Smile Sells Better than Amazon’s
smi
Are You Ignoring Your Inbox?
smi
The Best Return on Your Marketing Investment
smi
This is how I really feel about contractors
smi
Creating an Effective Call to Action
articles
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Why Print Marketing Is Persuasive
smi
Connecting Customer Satisfaction to Customer Retention
articles
Customer Keepers Keep Customer Data
articles
Straight Shooters
smi
How Do I Make My Company Stand Out?
podcasts
Out-of-Home Advertising Gets Attention
articles
What is SEO?
smi
Meeting and Greeting at the Trade Show
articles
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
smi
How Do Your Customers Define Loyalty?
smi
Expanding Your Social Marketing Team
smi
4 Ways to Improve Your Google Ranking Today
videos
Planning Your Marketing Budget
videos
How to Learn More About Your Customers
articles
What’s The Benefit of a Contractor Community?
podcasts
Should Your HVAC Company Have a Twitter Account?
articles
Do You Have a Customer Journey Map?
articles
The #1 Sales Offense
smi
Yes, Reach Your Whole Customer Base – But One Segment at a Time, Please
smi
What Grandma’s Recipes Teach Us About Marketing
smi
Just Chuck it Against the Wall
smi
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
Generating Leads in the Era of Overwhelm
smi
Winter Marketing Strategies for HVAC Companies
articles
Better Blogging: Tips for Improvement
smi
See How Variable Data Printing (VDP) is Personalizing Direct Mail
articles
Selling Yourself Out in Summer
podcasts
Creating Offers that Get a Response
articles
April’s MegaMarketer Podcast has arrived
podcasts
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
Don’t Ignore the Customer at the Door
articles
Closing Time
podcasts
Funnels for Sales and Marketing
smi
I’m Listening, and I Care
podcasts
How Bad is Your Roach Problem?
smi
Maintaining Customer Loyalty
smi
How to Alienate an Audience and Win Customers
articles
Your Messaging Matters
podcasts
The All-Important Email Subject Line
articles
Marketing Numbers to Know for an HVAC Company
articles
How to Navigate Direct Mail Trends
articles
Why Local SEO is Vital for your Business
smi
How Your Direct Mail Strategy Develops Trust
articles
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
Nothing Changes If Nothing Changes
smi
Your Keys to Marketing Integration
smi
The Continued Relevance of Direct Mail in Modern Marketing
articles
Tailored Print. Flat Cost. Big Results
articles
Is Social Media Broken?
smi
Post Office Delivers Historic News about Your Print Strategy
articles
You Can Build a Better Mousetrap and Still Go Out of Business
smi
Appealing to the Customer Mindset (Instead of Your Own)
smi
What’s Your Company’s Story?
articles
How to Get Your Customers to do Your Marketing
articles
How to Get Your Market’s Attention
smi
Why You Should Be Using Google PPC Ads
videos
How to Improve Social Media Engagement
smi
Nurturing Leads through the Sales Funnel
articles
Answers to One of Life’s Great Mysteries
smi
Do Reviews Matter?
articles
What’s Happening in Social Media?
smi
Left Turns and Peanuts
smi
Did AI Create That Video?
articles
Running Your Email Campaigns
articles
Tips for More Upsells and Better Closing Ratios
podcasts
Reaching Customers on the Go
smi
Balance In Your Marketing
podcasts
Holiday Marketing/Internet Marketing
smi
Blogging for Leads?
smi
Social Media Trends On The Rise
articles
Why Customers Think Your Email is Junk
articles
Does Your Direct Mail Marketing Need a Touch-Up?
articles
Don’t Waste an Open Email on a Misfired Message
smi
Who’s Marketing with Social Media?
articles
How to Use Video on Facebook
articles
How To Use Social Listening To Identify Likely Buyers
podcasts
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
It’s Time to Get Social
articles
Diligence
smi
When They’re Happy and You Know It – Ask for a Referral
articles
Will Customers Take 8 Seconds for Your Email?
articles
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Three Types of Customer Retention Marketing
articles
It’s the Best Place in Town to Take a Leak
smi
Print Marketing Is Not What You Think
articles
Does Your Content Fit Your Customers’ Personalities?
articles
Simply Effective Method That’ll Add Sales Now
smi
How to Measure Your Customer Focus
smi
New Year, Old Fear, Same Beer
smi
They’ll Never Focus on You If You Can’t Focus Yourself
smi
How a “Call to Action” Can Improve Your SEO
articles
Three Steps for Smart Marketing During the Peak Seasons
articles
Let the Weather Do the Work for You
podcasts
Marketing through Home Shows
smi
Responding To Your Negative Reviews
articles
Remarketing: Second Time’s the Charm
smi
Top 10 Coaching Questions
podcasts
How an Unknown Contractor Gets Loyal Customers
smi
Training Strengthens Your Team – and Your Company
articles
I Remember You
smi
What’s Working in Email Marketing?
smi
Getting High Quality Leads Through Integrated Marketing
smi
Are Experts No Longer Needed?
podcasts
Productivity Hacks for Content Creation
smi
Lead Your Company into Prosperity
podcasts
Reinforcing Company Values
smi
How Direct Mail Copywriting Triggers Response
articles
Preparing and Sharing Content on Social Media
articles
Big Dreams, Little Chance
podcasts
The Real Battle for Leads Happens After the Click
articles
Everyone Gets a Lambo
smi
The Essence of Marketing
articles
Digital Marketing for the Residential Contractor
articles
Let’s Handle One Thing at a Time
podcasts
Fine-Tuning Your Direct Mail Marketing
smi
Is Your Brand a Split Personality?
articles
The Perfection of Print Marketing
articles
Social Media Tips For Growing Your Business
podcasts
Can Getting Sales Get Any Easier?
articles
Your Yearly Marketing Audit
articles
5 Ways to Encourage an Environmentally Conscious Workplace
articles
What’s Working in Lead Generation?
smi
Is Your Slow Website Killing Your Sales?
videos
For More Leads and Better Image, It’s Time to Get Social
articles
Generating Leads in Those Generation Gaps?
articles
I Got Business Ghosted
smi
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
The Myth of Risk Aversion
smi
Long-Term Planning to Pursue Your Vision
articles
It’s Time for a Change
smi
Don’t Make These Email Marketing Mistakes
articles
Mass 1-1 Marketing: Personalization at Scale
articles
The Secret to Recurring Revenue
articles
Addressing the Cost Beyond Price
smi
Take Care of Your People
smi
Boosting Engagement: The Power of Print & Digital Integration
articles
Getting Customers to Care About the Big Changes
smi
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
Common Denominators for Landing Pages that Convert
articles
I Could Do Better
smi
It’s More Than the Thought That Counts
smi
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
How to Improve Your Content
articles
Pursuing Publicity
smi
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Why should I choose you?
podcasts
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
The Secret Success of Lead Magnets
smi
Does Your Marketing Feel Personal?
smi
How to Add Value with Video
articles
How to Get Found by Your Customers
articles
“From Our Family to Yours: A Heartfelt Thank You”
smi
Sometimes You Just Have to take the Plunge
smi
How Contractors Can Lose Trees in the Forest
smi
Selling is Service
articles
When You Should Avoid Email “Best Practices”
articles
Benchmarking For Profitable Performance
podcasts
What’s Your Problem?
podcasts
Keeping Your Marketing Customer-Centric
articles
For Your “Marketing Mindset” Thinking Cap
articles
Success Strategies for Direct Mail
articles
Just Cancel My Account… and Lose My Number
smi
Comfort Kills
smi
Wasted Time = Wasted Seasons
podcasts
Is Something Missing in Your Email Marketing?
articles
There’s Nothing Fishy About A Good Value Proposition
articles
4 Fall Digital Marketing Strategies For Your HVAC Business
articles
How to Get Even More Out of Your Facebook Ads
articles
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
Beware the Inventory Graveyard
smi
Understanding the Implications of AI Regulations for American Businesses
articles
Getting the Referral
podcasts
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
100 Million Reasons To Pay Attention To This
smi
Here We Go Again…
podcasts
Confessions of an Entrepreneur
smi
The Frugal Wow
smi
The Role of Print in Omnichannel Marketing
articles
What’s the Deal with Hashtags?
articles
Avoid These Social Media Mistakes
articles
Marketing Through the Holiday Madness
podcasts
The Synergy of Digital and Traditional Marketing
articles
Take a Snapshot of Your Marketing Picture
articles
How Rich Media Adds Value
articles
Promoting Benefits vs. Features
articles
How to Stand Out From the Competition
articles
Entering the Conversation
articles
Are You Getting This Wrong?
smi
When Should You Ask Customers for a Review?
articles
Prepare Your Voicemail Scripts
smi
Generating Leads with Video
smi
Service Calls Aren’t Interruptions — They’re Opportunities
podcasts
What Smart Contractors Do in the Slow Season
podcasts
Are Trade Shows a Waste of Your Time?
podcasts
Boosting Your Business: The Power of Positive Customer Feedback
articles
Developing a Referral System
articles
Where Are My Customers Going?
podcasts
A Word about Customer Loyalty
articles
Marketing Your Services
smi
Are You Building Trust with Your Customers?
smi
Delivering Human-Centered Customer Service
smi
Improving Your Direct Mail Strategies
articles
The Challenges of Business Ownership
articles
What is Google Analytics 4?
articles
Success In Business
podcasts
Aligning What You Say with What You Do
articles
How Much Do Your Customers Trust You?
articles
Selling Value, Not Price
articles
How to Improve Your Facebook Marketing
articles
Why Print Newsletters Are Making a Comeback
articles
“Want More Sales? Start Before the Pitch”
smi
Your Technicians Are Already Selling — Whether You Train Them or Not
smi
Send the DIYers to Pool School
smi
Performance Based Pay Compensation Plans For Field Personnel
podcasts
“If You’re Not Following Up, You’re Giving Up”
smi
Contractor Marketing Channel Checklist
articles
Marketing Strategies for HVAC Businesses TO KEEP CUSTOMERS COMING BACK
articles
Marketing’s Dark Side
smi
Do Customers Understand What You’re Saying?
smi
How Your Image Impacts Your Bottom Line
articles
How to Overcome the “Click and Save” Conundrum
articles
Setting Goals for Your Success
smi
Second Time’s The Charm?
articles
My Three Predictions for 2020
smi
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
Is it Time to Lose the Customers you Have?
smi
If You Don’t Plan the Year, the Year Will Run You
podcasts
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
Why You Should Be Using Google My Business
articles
Loyalty Goes Both Ways
smi
Good Marketing is a Gift to Your Prospects
smi
Why Direct Mail Delivers for Marketers
smi
How to Get The Calls you WANT
podcasts
Traditional vs. Online Marketing: What Contractors Should Know
articles
You’re So Close to the Answer
podcasts
Stop Leaving Money on the Table
podcasts
Measuring the Success of Your Email Campaigns
articles
Uberizing Your Business
podcasts
There’s More to Marketing Than Just Keeping Busy
smi
How to Increase the Value of Your Email
articles
Inkjet In Action
articles
Move the Trash Can
smi
Don’t Blame the Media
smi
Website Fundamentals: Must-Haves for Your Homepage
articles
Keeping Track of Publicity Trends
articles
Is Something Missing in Your Email Marketing?
smi
My, How You’ve Grown!
smi
Do You Really Want to Leave That Money on the Table?
articles
What Do People See in You?
articles
Integrate Your Budget with Traditional and Online Strategies
articles
I’ll give you $1,200 just to pay attention to me…
smi
Using Video for Both Marketing and Education
articles
Planning and Goals
, smi
The 5 M’s Of Marketing
podcasts
Positioning Yourself as an Expert
podcasts
Secrets of Landing Page Success
articles
Fortune Favors the Brave
podcasts
Don’t Answer that Text!
articles
Web Marketing
podcasts
How to Send the Emails of Your Dreams
articles
If You Don’t Plan the Year, the Year Will Run You
smi
Your Best Customers Are the Ones You’re Forgetting
smi
Guiding Prospects Through the Funnels
articles
The Secrets of Outdoor Advertising
articles
Helping Customers Overcome Referral Anxiety
articles
Red Rocks and Pizza on the Moon
smi
Putting the “Fun” Back in the Funnel
articles
Profitable Trends in Web Marketing
articles
Your Sales Techniques are Easily Ignored
articles
The Winning Strategy of Direct Mail
articles
Creating Your Marketing Identity
articles
Satisfied Customers Will Still Leave You
articles
How to Market to Millennials
articles
Managing Expectations
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
How Do You Keep Visitors on Your Site?
smi
Become a Social Listener
smi
Serving Up Holiday “Extras”
articles
Customer Retention Strategies Soothe Buyer’s Remorse
smi
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
Do Your Customers Trust You?
articles
Avoid These SEO Mistakes
smi
Your Practical Cybersecurity Checklist
articles
Why Would Anyone Follow You on Social Media?
articles
How to Gain Powerful, Sales-Boosting Testimonials
smi
Your Messaging Matters
podcasts
The Middle Is Disappearing
articles
Boost Your Business’s Online Presence through Efficient SEO Strategies
articles
There’s Nothing New in Marketing
podcasts
Make Your Off-Season Not So Off
podcasts
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
Where Digital Marketing Is Headed
articles
When Your Marketing Gets Personal
smi
Fishing In The Right Pond Is The Best Way To Catch Fish
podcasts
Allen Kent
podcasts
What Do Customers Talk About?
smi
Stay Aggressive or Lose
podcasts
Why Clickbait Is a Bad Lure
smi
Are You Setting Old Goals for Your New Year?
articles
Are You Serious, Clark?
smi
Is Your Data Protected?
articles
Three Factors that Impact Email Marketing
articles
How a “Call-to-Action” Can Improve Your SEO
articles
Common Frustrations
podcasts
Keep Focused on Your Local Market
smi
“Customer Retention: The Revenue You’re Already Sitting On”
smi
Plan Your Email Campaigns
smi
Measuring Your Direct Mail Response Rate
articles
Don’t Sale Away This Summer
smi
Email Essential: Optimize for Mobile Size
articles
Are You Prepping For The “Fall Off?”
podcasts
When is the best time to tell a customer you love them? Right before your competitor does!
articles
Where Should You Focus Your Social Media Efforts?
smi
The Low-Cost Tool to Improve Your Image
articles
Value Proposition: The Questions You Should Be Asking
smi
Hiring and Keeping Great Staff Members
podcasts
Connecting Prospect Behavior to Helpful Suggestions
articles
Your Digital Presence Is Your First Impression
podcasts
How to Answer Customer Questions
articles
Giving a Big Welcome to Your Email List
smi
Coach them up
podcasts
Hero with a Wrench
smi
Creating a Facebook Ad Funnel
smi
Your Profitable Integrated Marketing Plan
smi
Where’s Your Social Media Focus?
articles
Head Starts for Shoulder Seasons
smi
Reaching a Grayer Market with Direct Mail
articles
Are You Managing Your Reputation?
articles
Forecasting the Future
podcasts
Direct Mail’s Response Rates Are Increasing
, articles
Is Your Customer Service Model Outdated?
articles
How Social Media Marketing is Changing
articles
How to Contain Complaints and Serve Customers
smi
Reaching a Point of Mutual Understanding (and Closing the Sale)
articles
Integrate Your Marketing Campaigns to Increase Response
articles
Investing Your Time in Free Publicity
smi
Certain Goals Survive Uncertain Times
podcasts
5 Summer Strategies For Your HVAC Business
articles
The Marketing Money Pit
podcasts
Feedback’s Big Impact: Customer Reviews Count
articles
Web Marketing Basics
podcasts
Right-Size Marketing for Searching Prospects
articles
All Opinions Are Not Equal
articles
How Google Local Services Ads Can Benefit Your Company
smi
Caution: Your Customers are Being Detoured
smi
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
How Do You Use Email Tags?
articles
SCAMMER ALERT
podcasts
The Lexicon Of Selling Now
podcasts
Marketing Map
articles
What’s Ahead for Social Media Video?
smi
How to Write Websites for 5-Second Readers
smi
How to Get Even More Out of Your Facebook Ads
articles
What Can You Learn from a Train Wreck?
articles
Growth Through Service
smi
The Common Denominator in All My Failures Is…
smi
Why Customers Ignore Your Direct Mail
articles
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
Is Your Digital Strategy SMART?
smi
Strategies for Website Success
smi
Market Like a Human
smi
Translate Your Technical Talk
articles
Help Your Homeowners De-Stress the Holidays
smi
How Are Your Customers Feeling Today?
articles
Helping Technicians Serve Customers
articles
How Much Can You Lose Cutting Costs in Customer Service?
articles
Social Media Isn’t Optional
articles
Now, Who Are You Again?
articles
Improving Your “Social” Skills
articles
There’s a Reason Customers Leave
smi
Creating Ambassadors for Your Company
smi
Get Hungry Enough to Act
podcasts
Q&A on Contractor’s Web Marketing
podcasts
Lead Generation Through Print and Digital Partnerships
articles
Is Your Brand a Split Personality?
articles
It’s an “Always On” World
articles
Best Online Practices For HVAC Companies
smi
What Does Your Website Need?
articles
What Are Your Customers Saying about You?
articles
Join the Party
podcasts
What’s Your Referral Routine?
articles
I’ll Pay for your Christmas
smi
How to Market When Temps Heat Up – Yes, You Still Need To
articles
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
Don’t Be a Do-it-Yourselfer
podcasts
How to Avoid Copywriting Blind Spots
articles
Future Casting Your 2023
smi
Why Your Customers Leave
articles
Why Direct Mail Is a Keeper
articles
Build a Passionate Fanbase
smi
How to Keep Focused on Your Customer
articles