(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
Tech Training
videos
Turn this Podcast Into an iPad
podcasts
Sometimes You Just Have to take the Plunge
smi
Are Experts No Longer Needed?
podcasts
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
How To Use Social Listening To Identify Likely Buyers
podcasts
When Your Marketing Gets Personal
smi
Generating Leads in Those Generation Gaps?
articles
Straight Shooters
smi
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
Social Media Trends On The Rise
articles
How to Pick Your Platform
articles
How to Get Found by Your Customers
articles
Giving a Big Welcome to Your Email List
smi
Call Him in for a Performance Review
smi
Don’t Ignore the Customer at the Door
articles
Post Office Delivers Historic News about Your Print Strategy
articles
Is it Time to Lose the Customers you Have?
smi
It’s Not Bragging If You Can Back It Up
smi
Are You Listening To What They’re Saying?
podcasts
Your Smile Sells Better than Amazon’s
smi
What’s Your Problem?
podcasts
There’s More to Marketing Than Just Keeping Busy
smi
How to Market Drip by Drip
smi
Benchmarking For Profitable Performance
podcasts
5 Summer Strategies For Your HVAC Business
articles
Creating an Effective Call to Action
articles
4 Fall Digital Marketing Strategies For Your HVAC Business
articles
Delivering Human-Centered Customer Service
articles
Why is That New Guy Kicking Your Tail?
smi
Red Rocks and Pizza on the Moon
smi
What’s Your Risk-Taking Threshold?
articles
Loyalty Goes Both Ways
smi
Close More Sales
smi
Hunting the Ghost - Featuring Eric Shidell
podcasts
Why Isn’t My Website Performing Like It Used To?
articles
So Many Channels, So Little Time
articles
Everyone Gets a Lambo
smi
Getting Personal with Customers
articles
It’s an “Always On” World
articles
How Lead Generation Has Changed
articles
Targeting New Homeowners with Direct Mail
articles
Do You Really Need Content Marketing?
articles
Be the One Who Fails the Least
smi
Is Something Missing in Your Email Marketing?
smi
Setting Goals for an Unforgettable Year
articles
How to Answer Customer Questions
articles
Keep Your Promises? Probably Not to This Person.
smi
There’s Nothing Fishy About A Good Value Proposition
articles
Does Your Content Fit Your Customers’ Personalities?
articles
Helping Technicians Serve Customers
articles
Appealing to the Customer Mindset (Instead of Your Own)
smi
Customer Service Is Time Well Spent
articles
Drive Traffic to Your Site through Social Media
articles
Traditional vs. Online Marketing: What Contractors Should Know
articles
The Starting Line for Your Bottom Line: Customer Retention Strategies
articles
Training Techs for Their Success
articles
Where Do Leads Come From?
articles
Simply Effective Method That’ll Add Sales Now
smi
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
The Low-Cost Tool to Improve Your Image
articles
How to Use Video on Facebook
articles
Stop Leaving Money on the Table
podcasts
Defining Integration: What It Is, and Why You Need It.
articles
Improving Your Direct Mail Strategies
articles
How to Keep Focused on Your Customer
articles
Second Time’s The Charm?
articles
Just Chuck it Against the Wall
smi
Innovate Your Marketing Amid Holiday Hoopla
smi
How to Market When Temps Heat Up – Yes, You Still Need To
articles
Creating Content and Customer Connections
articles
Promoting Benefits vs. Features
articles
Is Your Digital Strategy SMART?
smi
Goals in Reach
podcasts
Trends in Digital and Traditional Media
smi
Determining Your Value Propositions
articles
Lead Generation Through Print and Digital Partnerships
articles
Digital Marketing Tactics for Contractors
smi
Head Starts for Shoulder Seasons
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
Is Your Brand a Split Personality?
articles
How to Create Messages for Your Customers
articles
How to Increase the Value of Your Email
articles
You’re open, but what are you open to?
smi
Are You a PRO-Active or RE-Active Contractor?
podcasts
It’s More Than the Thought That Counts
smi
Adams Hudson’s Best Advice to Contractors
podcasts
Investing in Customer Service
smi
Why Would Anyone Read Your Email Message?
articles
Do You Lead the Race or Struggle to Keep Pace?
articles
Navigating Trends in Social Media
smi
Funnels for Sales and Marketing
smi
5 Ways to Encourage an Environmentally Conscious Workplace
articles
Why should I choose you?
podcasts
It’s Time for a Change
smi
The Benefits of Video Marketing
smi
If You Don’t Plan the Year, the Year Will Run You
smi
Getting High Quality Leads Through Integrated Marketing
smi
Creating Ambassadors for Your Company
smi
Integrate Your Marketing Campaigns to Increase Response
articles
Nurturing Leads through the Sales Funnel
articles
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
Direct Mail Delivers for Marketers
smi
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
How to Build Business Relationships That Last
articles
Beware the Inventory Graveyard
smi
Customer Retention Starts at the Front Door
articles
Who’s Marketing with Social Media?
articles
What’s the Deal with 5G Wireless Technology?
articles
Why Customers Want to Give You Referrals – and Why They Won’t
articles
You’re So Close to the Answer
podcasts
How to Avoid Copywriting Blind Spots
articles
How to Follow-Up with Email
articles
Were You Looking for This?
smi
How to Get Even More Out of Your Facebook Ads
articles
If You Don’t Plan the Year, the Year Will Run You
podcasts
“Too Busy to Market? That’s Exactly Why You Should”
smi
4 Ways to Improve Your Google Ranking Today
videos
Getting Customers to Care About the Big Changes
smi
Get Hungry Enough to Act
podcasts
Catching The Ghost
podcasts
Poor Customer Service Shortchanges a Sound Investment
articles
Inspiring Greatness In Your Team
podcasts
The Volcano Theory
articles
Good Marketing is a Gift to Your Prospects
smi
Don’t Sale Away This Summer
smi
The Enduring Power of Print
articles
How to Navigate Direct Mail Trends
articles
How to Contain Complaints and Serve Customers
smi
What Are Your Customers Saying about You?
articles
Help Your Homeowners De-Stress the Holidays
smi
Connecting Prospect Behavior to Helpful Suggestions
articles
Send the DIYers to Pool School
smi
How to Get Your Customers to do Your Marketing
articles
Does Your Direct Mail Marketing Need a Touch-Up?
articles
Using Video for Both Marketing and Education
articles
The Greatest Marketing Myth In All of Contracting
articles
Image & Referrals
videos
Tips for More Upsells and Better Closing Ratios
podcasts
Why Would Anyone Follow You on Social Media?
articles
Do Reviews Matter?
articles
Social Media Strategizing: Why Followers Follow
articles
What Do People Want from You?
articles
Is Your Brand a Split Personality?
articles
Is Your Slow Website Killing Your Sales?
videos
Top 10 Tips For Instagram Marketing
podcasts
Future Casting Your 2023
smi
Connecting Customer Satisfaction to Customer Retention
articles
Understanding the Implications of AI Regulations for American Businesses
articles
“If You’re Not Following Up, You’re Giving Up”
smi
All Opinions Are Not Equal
articles
I’m Listening, and I Care
podcasts
Upsell Essentials
smi
Effective Direct Mail Campaigns
articles
How Does Service Connect to Marketing?
smi
What’s Your Sizzle?
smi
Lead Generation and Tracking
videos
Data-Driven Businesses = Thriving Businesses
articles
What Do Your Employees Tell Your Customers?
articles
Fear-based Marketing vs. Happy Alternatives
articles
Don’t Make These Email Marketing Mistakes
articles
Target Your Year
articles
Customer Retention, Maintenance Agreements
videos
Why Businesses Go Under
smi
Training Strengthens Your Team – and Your Company
articles
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Helping Customers Overcome Referral Anxiety
articles
Hard Working Hands with Soft Skills
smi
Measuring the Success of Your Email Campaigns
articles
Improving the Value of Your Social Media Presence
smi
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Here’s the Truth Behind My Family’s Christmas Card…
smi
The Evolution of Home Delivery
articles
Do You Really Want to Leave That Money on the Table?
articles
How Do You Keep Visitors on Your Site?
smi
Be Thankful for Customer Retention
articles
Integrate Your Budget with Traditional and Online Strategies
articles
Do You Know Your Competitors?
smi
Show Them Some Love
podcasts
Secrets of Landing Page Success
articles
Are You Serious, Clark?
smi
Join the Party
podcasts
Where’s Your Social Media Focus?
articles
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
What’s Your Website Budget This Year?
articles
Creating Impressive Customer Retention
articles
Reaching Customers on the Go
smi
Is Something Missing in Your Email Marketing?
articles
Well, That Didn’t Work
smi
Increase Website Traffic with Social Media
articles
The Winning Strategy of Direct Mail
articles
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
Forecasting the Future
podcasts
Integrate Your Budget with Traditional and Online Strategies
articles
Addressing the Cost Beyond Price
smi
Big Dreams, Little Chance
podcasts
The 7 Yeses You Need
podcasts
What Do People See in You?
smi
What is Google Analytics 4?
smi
Stay Aggressive or Lose
podcasts
Do You Love Your Business Enough to Change with it?
smi
Customer Keepers Keep Customer Data
articles
Video Marketing Grows – and Google Responds
articles
Second Time’s the Charm?
smi
Maximizing ROI with Hybrid Campaigns
articles
Success Strategies for Direct Mail
articles
Why a Strong Website is Crucial for HVAC Businesses
articles
Closing Time
podcasts
Your Digital Presence Is Your First Impression
podcasts
Keep that Content Coming
articles
Is Your Brand Winning Enough Votes?
smi
Be More than a Number
smi
Everything You Need to Know About Google PPC Advertising
articles
Get to the Point
smi
Managing Expectations
articles
Streaming Has Changed Entertainment
articles
2024 Trending Design Styles for HVAC Company Owners
articles
Creating Your Marketing Identity
articles
Does Your Marketing Feel Personal?
smi
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
When Should You Ask Customers for a Review?
articles
“Want More Sales? Start Before the Pitch”
smi
More Than a Cartoon Beaver
smi
No One Wants to Buy Your Stupid Air Conditioner
smi
This is how I really feel about contractors
smi
Move the Trash Can
smi
Customer Retention
videos
Why Direct Mail Delivers for Marketers
smi
The Two Most Powerful Words in Marketing
smi
Inkjet In Action
articles
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Are You Prepping For The “Fall Off?”
podcasts
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
“Why Most Marketing Doesn’t Work (And How to Fix It)”
smi
Are You Smart Enough for Your Prospects?
articles
Winter Marketing Strategies for HVAC Companies
articles
Direct Mail’s Response Rates Are Increasing
, articles
Moving Prospects through the Funnel
articles
Insuring the Holidays
podcasts
100 Million Reasons To Pay Attention To This
smi
What’s a Customer Opinion Worth to You?
articles
I Remember You
smi
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
The Perfection of Print Marketing
articles
Growth Through Service
smi
Serving Up Holiday “Extras”
articles
Feel-Good Retention Strategies
articles
Satisfied Customers Will Still Leave You
articles
Boosting Your Business: The Power of Positive Customer Feedback
articles
Quit Wasting Your Time on “Bad Marketing”
podcasts
How Do Your Customers Want to Hear from You?
articles
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
Customers Tell Their Scary Stories
smi
People Who Need People Need Low-Cost Networking Secrets
smi
Google Ad Updates You Need To Know About For 2022
smi
How to Measure Your Customer Focus
smi
Is Your Social Media Policy Ready for What’s Ahead?
articles
Are You $100 Better?
smi
YOU are What’s Holding You Back
smi
Expanding Your Social Marketing Team
smi
Confessions of an Entrepreneur
smi
Who’s On Your Team?
articles
Where’s the Logic?
articles
There’s Nothing New in Marketing
podcasts
Strive for Healthy Workplace Culture
articles
Delivering Standout Customer Service During the Holidays
podcasts
Creating Customer Advocates – One Post at a Time
articles
The Art of (Business) War
smi
Mass 1-1 Marketing: Personalization at Scale
articles
Customer Service Language to Get Results
articles
How Content Improves the Quality of Your Prospects
articles
Measuring Your Direct Mail Response Rate
articles
Make Your Off-Season Not So Off
podcasts
Fortune Favors the Brave
podcasts
The Value of Building Relationships with Customers
articles
Performance Based Pay Compensation Plans For Field Personnel
podcasts
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
7 Step Action Plan To Reinvent Your Sales Process
podcasts
Connecting with Customers on Social Media
articles
Embracing Empathetic Customer Service
articles
Email Essential: Optimize for Mobile Size
articles
Boosting Engagement: The Power of Print & Digital Integration
articles
The Starting Line for Your Bottom Line: Your Customer Database
smi
Strategy Plus Tactics Makes a Plan
articles
Your Practical Cybersecurity Checklist
articles
Leveraging AI in HVAC and Plumbing
articles
Subject Lines Can Make or Break Your Email Success
articles
Closing More Sales
smi
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Customer Service
videos
Marketing Trends
podcasts
What is Variable Data Printing?
articles
Why You Should Be Using Google My Business
articles
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
A 54% Increase In Sales: Are Those Typical Results?
smi
Service Calls Aren’t Interruptions — They’re Opportunities
podcasts
Don’t Miss Out on Holiday Marketing
articles
My Three Predictions for 2020
smi
Quit Assuming They’re Going to Stay
podcasts
Preparing and Sharing Content on Social Media
articles
How to Get The Calls you WANT
podcasts
How to Stay Busy When the Slow Season Hits
articles
How Do You Use Email Tags?
articles
Holiday Marketing
videos
Visibility Without Follow-Up Is Just Expensive Exposure
podcasts
Build a Passionate Fanbase
smi
How Google Local Services Ads Can Benefit Your Company
smi
The Role of Print in Omnichannel Marketing
articles
Marketing That Solves Your Customer’s Problem
articles
Are You Driving Away Your Customers?
podcasts
Avoid These Social Media Mistakes
articles
Secrets to a Successful Home Show
articles
4 Steps to Help Your Techs Sell More Without Meaning To
articles
The Unmatched Benefits of Direct Mail
smi
Improving Your Direct Mail Strategies
articles
Bring Them Into Your Story
smi
Your Profitable Integrated Marketing Plan
smi
What Do People See in You?
articles
April’s MegaMarketer Podcast has arrived
podcasts
The Synergy of Digital and Traditional Marketing
articles
Can Getting Sales Get Any Easier
articles
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
Marketing Numbers to Know for an HVAC Company
articles
Answers to One of Life’s Great Mysteries
smi
Just Cancel My Account… and Lose My Number
smi
Will Customers Take 8 Seconds for Your Email?
articles
Tips for Tough Times in MA Renewals
smi
The Trust-Factor of Print-Based Marketing
articles
Where Should You Focus Your Social Media Efforts?
smi
I’ll Pay for your Christmas
smi
Value Proposition: The Questions You Should Be Asking
smi
Customers First: Solve Their Problems, Improve Your Company
articles
Start Customer Retention on the Right Foot
smi
Options for Online Ads
smi
A Good Headline Conveys Value
smi
The Lexicon Of Selling Now
podcasts
The 5 M’s Of Marketing
podcasts
Is Your Customer Service Model Outdated?
articles
Customer Retention: Relationships Are The Goal
articles
What’s Working in Email Marketing?
smi
Running Your Email Campaigns
articles
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
Why Customers Think Your Email is Junk
articles
The Myth of Risk Aversion
smi
Planning and Goals
smi
Quit Selling to Your Customers
smi
Why Print Newsletters Are Making a Comeback
articles
Selling Santa
smi
What is Google Analytics 4?
articles
You Can Build a Better Mousetrap and Still Go Out of Business
smi
Customer Retention Isn’t Optional
articles
How Does Your Email Strategy Stack Up?
articles
Is Your Data Protected?
articles
Selling Value, Not Price
articles
“You should be a two-star general by now…”
smi
What’s Working in Content Marketing?
smi
Web Marketing
podcasts
Your Best Customers Are the Ones You’re Forgetting
podcasts
The Sweet Spot for Subject Lines
smi
Marketing Strategies for HVAC Businesses TO KEEP CUSTOMERS COMING BACK
articles
Talking Strategy with Matt Maleske
podcasts
How Marketing Changed in 2020
articles
What’s Happening in Social Media?
smi
Meeting and Greeting at the Trade Show
articles
It’s Not Fair
smi
4 Principles to Improve Your Email Marketing
articles
Selling to the Distracted
podcasts
Generating Leads with Video
smi
Responding To Your Negative Reviews
articles
Reaching a Grayer Market with Direct Mail
articles
Take Care of Your People
smi
Don’t Propose on the First Date
smi
The times they are a-changin’…
smi
Right-Size Marketing for Searching Prospects
articles
Take a Snapshot of Your Marketing Picture
articles
Communication Styles in the Workplace
articles
Plan Your Email Campaigns
smi
Developing a Referral System
articles
Is Email Marketing a Big, Silly Waste of Time?
articles
Are Trade Shows a Waste of Your Time?
podcasts
Selling is Service
articles
The Best Return on Your Marketing Investment
smi
Don’t Con Your Customers
smi
The ROI on Contests and Giveaways
articles
What is SEO?
smi
Marketing Your Services
smi
How an Unknown Contractor Gets Loyal Customers
smi
Are You Getting This Wrong?
smi
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Lead Your Company into Prosperity
podcasts
There’s a Reason Customers Leave
smi
Planning Your Marketing Budget
videos
What’s in a Name?
articles
Have You Surveyed Your Customers?
smi
How to Write Websites for 5-Second Readers
smi
Life Without Commercial?
smi
Where to Focus Your Social Media Advertising
articles
Can We Please Stop Wasting Time with Non-converters?
articles
Personalized Marketing is Now Expected.
podcasts
What’s Wrong with Your Funnel?
articles
What to Avoid with the Upsell
articles
I Got Business Ghosted
smi
How to Improve Your Content
articles
Web Marketing Basics
podcasts
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
Marketing Map
articles
Cross Selling and Upselling Add Up
articles
Aligning What You Say with What You Do
articles
When Marketing Is “Real People Talking to Real People”
articles
Visibility Without Follow-Up Is Just Expensive Exposure
smi
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Don’t Blame the Media
smi
Repeat This Over and Over
articles
Conducting an Email Audit
articles
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
How to Maximize Your Content Marketing
articles
For More Leads and Better Image, It’s Time to Get Social
articles
Productivity Hacks for Content Creation
smi
The Continued Relevance of Direct Mail in Modern Marketing
articles
Why Clickbait Is a Bad Lure
smi
How Do Your Customers Define Loyalty?
smi
Your Keys to Marketing Integration
smi
Planning and Goals
, smi
Keeping Track of Publicity Trends
articles
The Secret Success of Lead Magnets
smi
When is the best time to tell a customer you love them? Right before your competitor does!
articles
Reinforcing Company Values
smi
Online Marketing
videos
Do Your Customers Trust You?
articles
Why Customers Ignore Your Direct Mail
articles
How to Gain Powerful, Sales-Boosting Testimonials
smi
How Social Media Marketing is Changing
articles
What Does it Take to Really Make a Change?
smi
Out-of-Home Advertising Gets Attention
articles
How to Advise Customers
articles
Your Messaging Matters
podcasts
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
What Does Your Website Need?
articles
Here’s Your Round Tuit
smi
G. I. Joe’s Advice to Contractors
smi
Are You Building Trust with Your Customers?
smi
Don’t Be a Do-it-Yourselfer
podcasts
People Don’t Like Calling Contractors
podcasts
How to Get Even More Out of Your Facebook Ads
articles
Sharper Web Marketing For Your Business
articles
Your Yearly Marketing Audit
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
articles
Let’s Handle One Thing at a Time
podcasts
What’s Your Company’s Story?
articles
Helping Technicians Serve Customers
articles
Technician Training for Opportunities
articles
Long-Term Planning to Pursue Your Vision
articles
The Philosophy of Publicity
smi
Three Types of Customer Retention Marketing
articles
Preparing Your Direct Mail Campaign
smi
What Grandma’s Recipes Teach Us About Marketing
smi
They’ll Never Focus on You If You Can’t Focus Yourself
smi
Your Messaging Matters
podcasts
Prepare Your Voicemail Scripts
smi
Caution: Your Customers are Being Detoured
smi
How to Stand Out From the Competition
articles
What’s Your Customers’ Take on Your Company’s Value?
articles
Now, Who Are You Again?
articles
Profitable Trends in Web Marketing
articles
The Advantages of Video Marketing
articles
Max Capacity
smi
How Your Direct Mail Strategy Develops Trust
articles
Why Print Marketing Is Persuasive
smi
How to Stand Out From the Competition
smi
The All-Important Email Subject Line
articles
Maintaining Customer Loyalty
smi
Are You Ignoring Your Inbox?
smi
Here We Go Again…
podcasts
Selling Yourself Out in Summer
podcasts
What Smart Contractors Do in the Slow Season
podcasts
Marketing in the Age of Privacy: Navigating Data Regulations
articles
How Your Image Impacts Your Bottom Line
articles
How to Follow-Up with Email
articles
Put Your Hands Up and Scream
smi
SCAMMER ALERT
podcasts
Fast Facts about Facebook Ads
articles
“Your Digital Presence Is Your First Impression”
smi
Creating Content and Customer Connections
articles
Keeping Up with the Competition
smi
How to Get Your Market’s Attention
smi
Is Social Media Broken?
smi
Marketing Time for the Holidays
podcasts
Who’s Your Next Lead?
articles
Having a Customer Driven Homepage
smi
What’s The Benefit of a Contractor Community?
podcasts
Tips For Finding Focus & Reducing Digital Distractions
articles
Do You Have a Customer Journey Map?
articles
How to Turn Your Home Show into a Photo Op
articles
Are You Winning the Culture War?
articles
Is Social Media Broken?
articles
Four Steps to Better Email Campaigns
smi
Investing Your Time in Free Publicity
smi
How “Customer Experience” Affects Company Success
articles