(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
The Power of Print
smi
This Marketing Ailment’s Easy Cure
articles
Appealing to the Customer Mindset (Instead of Your Own)
smi
Marketing Map
articles
What Are Your Customers Saying about You?
articles
Online Marketing
videos
Social Media Trends On The Rise
articles
Three Factors that Impact Email Marketing
articles
Why Print Marketing Is Persuasive
smi
What is Google Analytics 4?
articles
The Volcano Theory
articles
What’s a Customer Opinion Worth to You?
articles
“Customer Retention: The Revenue You’re Already Sitting On”
smi
Closing Sales
videos
Boost Your HVAC Business with These Effective Social Media Strategies
articles
Delivering Human-Centered Customer Service
articles
Moving Prospects through the Funnel
articles
Beware the Inventory Graveyard
smi
Options for Online Ads
smi
Why Would Anyone Follow You on Social Media?
articles
Contractors are Selfish
smi
Your Keys to Marketing Integration
smi
They’ll Never Focus on You If You Can’t Focus Yourself
smi
The Art of (Business) War
smi
What’s Your Company’s Story?
articles
What’s Working in Email Marketing?
smi
Will Customers Take 8 Seconds for Your Email?
articles
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
Creating Your Marketing Identity
articles
Strategy Plus Tactics Makes a Plan
articles
Maximizing ROI with Hybrid Campaigns
articles
Don’t Miss Out on Holiday Marketing
articles
Planning Your Marketing Budget
videos
What’s Wrong with Your Funnel?
articles
Why You Should Be Using Google My Business
articles
Can Getting Sales Get Any Easier
articles
Is Social Media Broken?
articles
Start Customer Retention on the Right Foot
smi
Max Capacity
smi
Marketing Time for the Holidays
podcasts
The Myth of Risk Aversion
smi
Why Customers Ignore Your Direct Mail
articles
Having a Customer Driven Homepage
smi
The 10 Biggest Contractor Marketing Mistakes to Avoid
articles
How to Avoid Annoying Your Customers on Social Media
articles
Top 10 Coaching Questions
podcasts
How Does Your Email Strategy Stack Up?
articles
Review Buzz Ft. Mike Montano
podcasts
Wasted Time = Wasted Seasons
podcasts
Your Smile Sells Better than Amazon’s
smi
Tech Training
videos
Social Media Isn’t Optional
articles
What Is Print Marketing?
smi
When Should You Ask Customers for a Review?
articles
Diligence
smi
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
What Can You Learn from a Train Wreck?
articles
Improving Your Direct Mail Strategies
articles
The 5 M’s Of Marketing
podcasts
Don’t Con Your Customers
smi
Getting Customers to Care About the Big Changes
smi
Plan Your Email Campaigns
smi
How Do You Use Email Tags?
articles
Why Customers Think Your Email is Junk
articles
Integrate Your Budget with Traditional and Online Strategies
articles
What’s on Your Homepage?
articles
Just Chuck it Against the Wall
smi
Trends in Digital and Traditional Media
smi
Are You Selling Fillet Mignon at Beef Jerky Prices?
podcasts
What Does it Take to Really Make a Change?
smi
How Contractors Can Lose Trees in the Forest
smi
Are You Ignoring Your Inbox?
smi
Tips for Tough Times in MA Renewals
smi
Increase Website Traffic with Social Media
articles
People Who Need People Need Low-Cost Networking Secrets
smi
Allen Kent
podcasts
How to Maximize Your Content Marketing
articles
How To Use Social Listening To Identify Likely Buyers
podcasts
Who’s Your Next Lead?
articles
Just Cancel My Account… and Lose My Number
smi
Three Types of Customer Retention Marketing
articles
Move the Trash Can
smi
Is Your Slow Website Killing Your Sales?
videos
Defining Integration: What It Is, and Why You Need It.
articles
Sometimes You Just Have to take the Plunge
smi
Your Profitable Integrated Marketing Plan
smi
Sharper Web Marketing For Your Business
articles
Delivering Human-Centered Customer Service
smi
How to Market Drip by Drip
smi
Top 10 Tips For Instagram Marketing
podcasts
Prepare Your Voicemail Scripts
smi
Feedback’s Big Impact: Customer Reviews Count
articles
My Three Predictions for 2020
smi
Secrets of Landing Page Success
articles
Opportunities and Challenges in Social Media
smi
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Are Experts No Longer Needed?
podcasts
Key Web Metrics Unlocked
articles
Dynamic Personalization in Direct Mail Enhances Response Rates for Businesses
articles
The #1 Sales Offense
smi
Why is That New Guy Kicking Your Tail?
smi
Do Reviews Matter?
articles
Fast Facts about Facebook Ads
articles
“From Our Family to Yours: A Heartfelt Thank You”
smi
Don’t Make These Email Marketing Mistakes
articles
YOU are What’s Holding You Back
smi
Your Customer Database Is Probably Worth More Than Your Next 10,000 Leads
articles
Do You Lead the Race or Struggle to Keep Pace?
articles
How Are Your Customers Feeling Today?
articles
How to Stay Busy When the Slow Season Hits
articles
100 Million Reasons To Pay Attention To This
smi
Managing Expectations
articles
Mapping Out the Customer Journey
articles
Quit Wasting Your Time on “Bad Marketing”
podcasts
The ROI on Contests and Giveaways
articles
Database Building/Funnel Marketing
videos
Promoting Benefits vs. Features
articles
Measuring Your Direct Mail Response Rate
articles
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
Long-Term Planning to Pursue Your Vision
articles
Catching The Ghost
podcasts
Why Would Anyone Read Your Email Message?
articles
The Philosophy of Publicity
smi
What Is SEO, and Why Is It So Important?
videos
The Perfection of Print Marketing
articles
Yes, Reach Your Whole Customer Base – But One Segment at a Time, Please
smi
Talking Strategy with Matt Maleske
podcasts
The 7 Yeses You Need
podcasts
Let’s Handle One Thing at a Time
podcasts
When Marketing Is “Real People Talking to Real People”
articles
Visibility Without Follow-Up Is Just Expensive Exposure
smi
Training Techs for Their Success
articles
Out-of-Home Advertising Gets Attention
articles
So Many Channels, So Little Time
articles
How to Get the Most from Your Facebook Advertising
articles
What to Avoid with the Upsell
articles
Your Yearly Marketing Audit
articles
Marketing That Solves Your Customer’s Problem
articles
It’s the Best Place in Town to Take a Leak
smi
Is it Time to Lose the Customers you Have?
smi
Do You Know Your Competitors?
smi
For More Leads and Better Image, It’s Time to Get Social
articles
Lead Generation Through Print and Digital Partnerships
articles
Customer Retention Strategies Soothe Buyer’s Remorse
smi
If You Don’t Plan the Year, the Year Will Run You
podcasts
Is Your Social Media Policy Ready for What’s Ahead?
articles
A Good Headline Conveys Value
smi
Do You Really Need Content Marketing?
articles
Why Print Newsletters Are Making a Comeback
articles
Creating Content and Customer Connections
articles
Preparing and Sharing Content on Social Media
articles
Translate Your Technical Talk
articles
Well, That Didn’t Work
smi
Creating Content and Customer Connections
articles
Join the Party
podcasts
What’s Your Referral Routine?
articles
I Remember You
smi
Lead Generation and Tracking
videos
Navigating SEO Trends for 2024
articles
You Can’t Lead a Horse to Water
smi
Are You Managing Your Reputation?
articles
“If You’re Not Following Up, You’re Giving Up”
smi
How to Learn More About Your Customers
articles
Meeting and Greeting at the Trade Show
articles
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
Understanding the Implications of AI Regulations for American Businesses
articles
Setting Your Price Anchor
smi
How to Alienate an Audience and Win Customers
articles
Keeping Your Marketing Customer-Centric
articles
Holiday Marketing
videos
Customer Keepers Keep Customer Data
articles
Make Your Off-Season Not So Off
podcasts
G. I. Joe’s Advice to Contractors
smi
2024 Trending Design Styles for HVAC Company Owners
articles
How to Get The Calls you WANT
podcasts
Selling Santa
smi
Strive for Healthy Workplace Culture
articles
Why Clickbait Is a Bad Lure
smi
Is Your Brand Winning Enough Votes?
smi
Fortune Favors the Brave
podcasts
Here’s the Truth Behind My Family’s Christmas Card…
smi
What is Google Analytics 4?
smi
Direct Mail’s Response Rates Are Increasing
, articles
Do You Really Want to Leave That Money on the Table?
articles
Is Social Media Broken?
smi
Google Ad Updates You Need To Know About For 2022
smi
How to Write Websites for 5-Second Readers
smi
Where’s Your Social Media Focus?
articles
Who Do You Think You Are?
articles
Tips for More Upsells and Better Closing Ratios
podcasts
Show Them Some Love
podcasts
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
Become a Social Listener
smi
“Want More Sales? Start Before the Pitch”
smi
Strengthening the Link Between Sales and Marketing
articles
How to Avoid Copywriting Blind Spots
articles
Marketing Trends
podcasts
Boost Your Business’s Online Presence through Efficient SEO Strategies
articles
Do You Have a Customer Journey Map?
articles
The Secret to Recurring Revenue
articles
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Are You Building Trust with Your Customers?
smi
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
Getting High Quality Leads Through Integrated Marketing
smi
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
Image & Referrals
videos
Print Strategies for HVAC and Plumbing Contractors
articles
Common Frustrations
podcasts
Who’s Marketing with Social Media?
articles
Second Time’s the Charm?
smi
Poor Customer Service Shortchanges a Sound Investment
articles
How Direct Mail Copywriting Triggers Response
articles
Email Essentials
smi
What’s in it for me?
smi
The Lexicon Of Selling Now
podcasts
Growth Through Service
smi
How Do Your Customers Want to Hear from You?
articles
Nothing Changes If Nothing Changes
smi
Addressing the Cost Beyond Price
smi
Put Your Hands Up and Scream
smi
Determining Your Value Propositions
articles
Social Media Tips For Growing Your Business
podcasts
What Do Your Employees Tell Your Customers?
articles
Overcoming The Groundhog
podcasts
Serving Up Holiday “Extras”
articles
All Opinions Are Not Equal
articles
Embracing Empathetic Customer Service
articles
Should Your HVAC Company Have a Twitter Account?
articles
The Secret Success of Lead Magnets
smi
Social Media Strategizing: Why Followers Follow
articles
When They’re Happy and You Know It – Ask for a Referral
articles
Adams Hudson’s Best Advice to Contractors
podcasts
How to Get Your Market’s Attention
smi
I Could Do Better
smi
Helping Technicians Serve Customers
articles
Drive Traffic to Your Site through Social Media
articles
Common Denominators for Landing Pages that Convert
articles
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
It’s Time for a Change
smi
The All-Important Email Subject Line
articles
Here We Go Again…
podcasts
Is Something Missing in Your Email Marketing?
articles
Marketing Your Services
smi
Quit Assuming They’re Going to Stay
podcasts
Don’t Take the Holidays Off! 8 Tips for Effective Marketing During the Holidays
podcasts
Don’t Answer that Text!
articles
You Can Build a Better Mousetrap and Still Go Out of Business
smi
Why should I choose you?
podcasts
How a “Call-to-Action” Can Improve Your SEO
articles
It’s Not Fair
smi
Big Dreams, Little Chance
podcasts
Does Your Marketing Feel Personal?
smi
Why Isn’t My Website Performing Like It Used To?
articles
Reaching Out to Old, Cold Leads
smi
Here’s Your Round Tuit
smi
What’s the Deal with Hashtags?
articles
Are You Getting This Wrong?
smi
Fishing In The Right Pond Is The Best Way To Catch Fish
podcasts
No One Wants to Buy Your Stupid Air Conditioner
smi
New Year, Old Fear, Same Beer
smi
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
Do Your Customers Trust You?
articles
Your Marketing Evolved: Tech, Trends, and Takeover
articles
Customer Retention
videos
Keeping Track of Publicity Trends
articles
Helping Customers Overcome Referral Anxiety
articles
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
How to Follow-Up with Email
articles
How Does Service Connect to Marketing?
smi
Caution: Your Customers are Being Detoured
smi
Marketing’s Dark Side
smi
How to Improve Your Content
articles
Insuring the Holidays
podcasts
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
What Does Your Website Need?
articles
Can Getting Sales Get Any Easier?
articles
Marketing Through the Holiday Madness
podcasts
How to Stand Out From the Competition
articles
Selling Yourself Out in Summer
podcasts
The Benefits of Video Marketing
smi
Red Rocks and Pizza on the Moon
smi
The Contractor’s Social Media Strategy
podcasts
Using Specifics in Your Copy
smi
Profitable Trends in Web Marketing
articles
What Grandma’s Recipes Teach Us About Marketing
smi
How to Contain Complaints and Serve Customers
smi
Success Strategies for Direct Mail
articles
Bring Them Into Your Story
smi
How Direct Mail Easily Integrates with Online Marketing
articles
How “Engaging” Is Your Customer Retention Marketing?
articles
How to Build Your Content Marketing Strategy
smi
Mixing Your Digital Marketing
articles
What’s Happening in Social Media?
smi
Keep Focused on Your Local Market
smi
Investing Your Time in Free Publicity
smi
Is Email Marketing a Big, Silly Waste of Time?
articles
Head Starts for Shoulder Seasons
smi
Strategies for Website Success
smi
What’s Your Problem?
podcasts
Be Thankful for Customer Retention
articles
The Starting Line for Your Bottom Line: Your Customer Database
smi
Winter Marketing Strategies for HVAC Companies
articles
Left Turns and Peanuts
smi
How to Advise Customers
articles
Take a Snapshot of Your Marketing Picture
articles
The Unmatched Benefits of Direct Mail
smi
Hunting the Ghost - Featuring Eric Shidell
podcasts
How to Increase the Value of Your Email
articles
Entering the Conversation
articles
4 Fall Digital Marketing Strategies For Your HVAC Business
articles
Mass 1-1 Marketing: Personalization at Scale
articles
Value Proposition: The Questions You Should Be Asking
smi
Maintaining Good Service in Busy Seasons
articles
Create a Strong Guarantee
smi
Lengthen Your Window
smi
What’s Working in Content Marketing?
smi
Improving Your “Social” Skills
articles
How a “Call to Action” Can Improve Your SEO
articles
Online Product Demonstrations Increase Conversions
articles
Remarketing: Second Time’s the Charm
smi
Marketing Doesn’t Have to Be Complicated
articles
How an Unknown Contractor Gets Loyal Customers
smi
Why Businesses Go Under
smi
Pursuing Publicity
smi
How to Keep Focused on Your Customer
articles
Comfort Kills
smi
For Your “Marketing Mindset” Thinking Cap
articles
The Commodity Mindset
smi
How Content Improves the Quality of Your Prospects
articles
Don’t Ignore the Customer at the Door
articles
Are You Stuck in Traffic?
articles
Funnels for Sales and Marketing
smi
Post Office Delivers Historic News about Your Print Strategy
articles
People Don’t Like Calling Contractors
podcasts
The Winning Strategy of Direct Mail
articles
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
The Marketing Money Pit
podcasts
When It’s All About You
articles
The Real Battle for Leads Happens After the Click
articles
Contractor Marketing Channel Checklist
articles
Boosting HVAC Business Through Effective Social Media Strategies
articles
Avoid These SEO Mistakes
smi
The Value of Building Relationships with Customers
articles
Streaming Has Changed Entertainment
articles
How Marketing Changed in 2020
articles
Selling Value, Not Price
articles
Investing in Customer Service
smi
7 Step Action Plan To Reinvent Your Sales Process
podcasts
Customer Retention: Relationships Are The Goal
articles
How to Gain Powerful, Sales-Boosting Testimonials
smi
Why Won’t Prospects Give You Their Email Address?
articles
Creating an Effective Call to Action
articles
Customer Service Is Time Well Spent
articles
April’s MegaMarketer Podcast has arrived
podcasts
Take Care of Your People
smi
Web Marketing Basics
podcasts
What is SEO?
smi
Let the Weather Do the Work for You
podcasts
Three Steps for Smart Marketing During the Peak Seasons
articles
The anatomy of a $29 Tune-Up
smi
The Challenges of Business Ownership
articles
5 Summer Strategies For Your HVAC Business
articles
Your Best Customers Are the Ones You’re Forgetting
smi
How to Improve Social Media Engagement
smi
There’s a Reason Customers Leave
smi
Setting Goals for an Unforgettable Year
articles
Your Messaging Matters
podcasts
Uberizing Your Business
podcasts
Customer Service
videos
How Bad is Your Roach Problem?
smi
When You Should Avoid Email “Best Practices”
articles
3 Things Your Facebook Page Must Have
smi
How Smart Marketing Can Beat Up Your Stupid Weather
smi
4 Ways to Improve Your Google Ranking Today
videos
Future Casting Your 2023
smi
Putting the “Fun” Back in the Funnel
articles
How to Call Customers to Action
smi
Do Customers Understand What You’re Saying?
smi
Email Essential: Optimize for Mobile Size
articles
How to Add Value with Video
articles
How to Build Business Relationships That Last
articles
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Hero with a Wrench
smi
Your Sales Techniques are Easily Ignored
articles
Are You Losing 80% of Your Sales?
smi
Developing a Strong Value Proposition
articles
Simply Effective Method That’ll Add Sales Now
smi
Why Direct Mail Is a Keeper
articles
Your Messaging Matters
podcasts
Integrate Your Budget with Traditional and Online Strategies
articles
I’ll Pay for your Christmas
smi
Are You Winning the Culture War?
articles
How to Market to Millennials
articles
Are You Driving Away Your Customers?
podcasts
Helping Technicians Serve Customers
articles
Reinforcing Company Values
smi
Be the One Who Fails the Least
smi
Effective Direct Mail Campaigns
articles
Look Ahead or Get Left Behind
podcasts
How to Navigate Direct Mail Trends
articles
Expanding Your Social Marketing Team
smi
Are You Prepping For The “Fall Off?”
podcasts
How to Create Messages for Your Customers
articles
I’m Listening, and I Care
podcasts
Avoid These Social Media Mistakes
articles
Who Buys Your Products?
articles
Selling is Service
articles
Blogging for Leads?
smi
The Greatest Marketing Myth In All of Contracting
articles
Personalized Marketing is Now Expected.
podcasts
It’s More Than the Thought That Counts
smi
Success Strategies for Google Ads
smi
Your Digital Presence Is Your First Impression
podcasts
Get Hungry Enough to Act
podcasts
How to Measure Your Customer Focus
smi
Customers Tell Their Scary Stories
smi
Keep that Content Coming
articles
Hard Working Hands with Soft Skills
smi
Marketing in the Age of Privacy: Navigating Data Regulations
articles
The Role of Print in Omnichannel Marketing
articles
Did AI Create That Video?
articles
How to Get Even More Out of Your Facebook Ads
articles
5 Strategies To Being Remarkable On Yelp
podcasts
Sales Meets Marketing
smi
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
Subject Lines Can Make or Break Your Email Success
articles
Help Your Homeowners De-Stress the Holidays
smi
A Word about Customer Loyalty
articles
Everything You Need to Know About Google PPC Advertising
articles
How to Turn Your Home Show into a Photo Op
articles
Don’t Forget Who Brought You to the Dance
articles
Don’t Blame the Media
smi
There’s Nothing Fishy About A Good Value Proposition
articles
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
Generating Leads in the Era of Overwhelm
smi
There’s More to Marketing Than Just Keeping Busy
smi
How Rich Media Adds Value
articles
The Synergy of Digital and Traditional Marketing
articles
Get to the Point
smi
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
Are You Listening To What They’re Saying?
podcasts
How to Write Posts for Social Media
articles
How Do You Keep Visitors on Your Site?
smi
Feel-Good Retention Strategies
articles
The Sweet Spot for Subject Lines
smi
10 Strategies To Get 10 More Referrals Per Month
podcasts
Your Best Customers Are the Ones You’re Forgetting
podcasts
Setting Goals for Your Success
smi
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
Closing More Sales
smi
The Revenue You’re Already Sitting On
podcasts
Your Technicians Are Already Selling — Whether You Train Them or Not
smi
It’s an “Always On” World
articles
Guiding Prospects Through the Funnels
articles
Don’t Let Them Forget You
podcasts
What’s Your Customers’ Take on Your Company’s Value?
articles
Repeat This Over and Over
articles
Are You Smart Enough for Your Prospects?
articles
Creating Customer Advocates – One Post at a Time
articles
Service Calls Aren’t Interruptions — They’re Opportunities
podcasts
I’ll give you $1,200 just to pay attention to me…
smi
4 Principles to Improve Your Email Marketing
articles
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
The Two Most Powerful Words in Marketing
smi
The Starting Line for Your Bottom Line: Customer Retention Strategies
articles
How Do Your Customers Define Loyalty?
smi
Getting Personal with Customers
articles
Customers First: Solve Their Problems, Improve Your Company
articles
Navigating Trends in Social Media
smi
Connecting Prospect Behavior to Helpful Suggestions
articles
Closing Time
podcasts
How Google Local Services Ads Can Benefit Your Company
articles
Best Online Practices For HVAC Companies
smi
How Your Direct Mail Strategy Develops Trust
articles
Q&A on Contractor’s Web Marketing
podcasts
Service Calls Are Not Interruptions — They’re Opportunities
smi
Loyalty Goes Both Ways
smi
Using Video for Both Marketing and Education
articles
What’s the Deal with 5G Wireless Technology?
articles
Reaching a Grayer Market with Direct Mail
articles
Communication Styles in the Workplace
articles
Build a Passionate Fanbase
smi
Tips For Finding Focus & Reducing Digital Distractions
articles
Keeping Up with the Competition
smi
Don’t Get Jealous: Get Famous
articles
What is Variable Data Printing?
articles
How Fast Does Your Website Load?
smi
Inspiring Greatness In Your Team
podcasts
Let Your Customer Do the Selling
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
Where Should You Focus Your Social Media Efforts?
smi
Keep Your Promises? Probably Not to This Person.
smi
“You should be a two-star general by now…”
smi
Why Isn’t My Website Performing Like It Used To?
smi
Coach them up
podcasts
Goals in Reach
podcasts
Is Your Brand a Split Personality?
articles
Why Building an Image Matters
smi
Benchmarking For Profitable Performance
podcasts
Mindfulness in the Workplace
articles