(800) 489-9099
Member Log In
About Us
Our Services
PowerSite
PowerSuite
Customer Retention
Coaching Services
PowerPostcards
Digital Services
Speaking Services
Creative Services
Resources
Contact Us
Username/Email
Password
Close
Forgot your password?
Sign Up
Marketing Resources
Resource Types:
All
Articles
SMI
Podcasts
Videos
-- Filter Topics --
Branding
Business
Customer Service
Direct Mail
Email Marketing
Holiday Marketing
Leads
Maintenance
Marketing
Planning
Publicity
Retention
Sales
SEO
Social Media
Web Marketing
Direct Mail’s Response Rates Are Increasing
, articles
Who’s Marketing with Social Media?
articles
Holiday Marketing/Internet Marketing
smi
How to Answer Customer Questions
articles
How to Avoid Annoying Your Customers on Social Media
articles
What Do People See in You?
articles
When Marketing Is “Real People Talking to Real People”
articles
Customers Tell Their Scary Stories
smi
Where Do Leads Come From?
articles
What Does it Take to Really Make a Change?
smi
Your Best Customers Are the Ones You’re Forgetting
podcasts
Service Calls Are Not Interruptions — They’re Opportunities
smi
The Value of Building Relationships with Customers
articles
How Contractors Can Lose Trees in the Forest
smi
Don’t Waste an Open Email on a Misfired Message
smi
Review Buzz Ft. Mike Montano
podcasts
I Got Business Ghosted
smi
Communication Styles in the Workplace
articles
What’s in it for me?
smi
Wasted Time = Wasted Seasons
podcasts
Do You Love Your Business Enough to Change with it?
smi
New Year, Old Fear, Same Beer
smi
Effective Direct Mail Campaigns
articles
No One Wants to Buy Your Stupid Air Conditioner
smi
My Three Predictions for 2020
smi
How to Follow-Up with Email
articles
Google Ad Updates You Need To Know About For 2022
smi
Is Something Missing in Your Email Marketing?
smi
Strengthening the Link Between Sales and Marketing
articles
How a “Call to Action” Can Improve Your SEO
articles
Show Them Some Love
podcasts
Top 10 Tips For Instagram Marketing
podcasts
Email Essential: Optimize for Mobile Size
articles
How to Market Drip by Drip
smi
When They’re Happy and You Know It – Ask for a Referral
articles
Where Should You Focus Your Social Media Efforts?
smi
Are You Tough Enough to Cut Your Own Grass at 90?
smi
Loyalty Subscriptions
articles
“Want More Sales? Start Before the Pitch”
smi
Post Office Delivers Historic News about Your Print Strategy
articles
What Is SEO, and Why Is It So Important?
videos
Forecasting the Future
podcasts
Is Your Website Ready for March 2021?
smi
They’ll Never Focus on You If You Can’t Focus Yourself
smi
Boost Your Business’s Online Presence through Efficient SEO Strategies
articles
How “Customer Experience” Affects Company Success
articles
How to Follow-Up with Email
articles
Direct Mail’s Undeniable Effectiveness
articles
How to Stand Out From the Competition
articles
Become a Social Listener
smi
Is Social Media Broken?
articles
Common Frustrations
podcasts
What’s in a Name?
articles
Direct Mail Delivers for Marketers
smi
If You’re Not Tracking Your Leads, You’re Guessing
podcasts
The Trust-Factor of Print-Based Marketing
articles
Putting the “Fun” Back in the Funnel
articles
Planning and Goals
smi
Three Factors that Impact Email Marketing
articles
Generating Leads with Video
smi
How to Use Video on Facebook
articles
Addressing the Cost Beyond Price
smi
Three Steps for Smart Marketing During the Peak Seasons
articles
Allen Kent
podcasts
Database Building/Funnel Marketing
videos
Are You Stuck in Traffic?
articles
How Bad is Your Roach Problem?
smi
It’s Time to Get Social
articles
What’s Your Risk-Taking Threshold?
articles
What’s Ahead for Social Media Video?
smi
Better Blogging: Tips for Improvement
smi
Can We Please Stop Wasting Time with Non-converters?
articles
Are You Winning the Culture War?
articles
How Do Unhappy Customers Communicate?
smi
Power of Print
smi
Print Strategies for HVAC and Plumbing Contractors
articles
Choose Your Words Well
articles
Customer Retention, Maintenance Agreements
videos
Having a Customer Driven Homepage
smi
How Do You Keep Visitors on Your Site?
smi
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
smi
It’s Time for a Change
smi
Email Essentials
smi
It’s About You, and You, and You
articles
Training Techs for Their Success
articles
If You Don’t Plan the Year, the Year Will Run You
podcasts
What’s Wrong with Your Funnel?
articles
I Remember You
smi
Why is That New Guy Kicking Your Tail?
smi
Here We Go Again…
podcasts
Innovate Your Marketing Amid Holiday Hoopla
smi
What’s Your Customers’ Take on Your Company’s Value?
articles
The Evolution of Home Delivery
articles
Don’t Drop the Ball on the Call (with Special Guest Dave Tester)
podcasts
5 Summer Strategies For Your HVAC Business
articles
The anatomy of a $29 Tune-Up
smi
How to Market to Millennials
articles
What’s Your Sizzle?
smi
Why Direct Mail Is a Keeper
articles
How Does Your Email Strategy Stack Up?
articles
Creating Your Marketing Identity
articles
What’s Your Referral Routine?
articles
How Your Image Impacts Your Bottom Line
articles
Hunting the Ghost - Featuring Eric Shidell
podcasts
Future Casting Your 2023
smi
Helping Customers Overcome Referral Anxiety
articles
Your Direct Mail “Call to Action”
articles
The Enduring Power of Print
articles
You Can Build a Better Mousetrap and Still Go Out of Business
smi
What Smart Contractors Do in the Slow Season
podcasts
2024 Trending Design Styles for HVAC Company Owners
articles
Your Messaging Matters
podcasts
How to Overcome the “Click and Save” Conundrum
articles
Customer Keepers Keep Customer Data
articles
For Your “Marketing Mindset” Thinking Cap
articles
Maximizing ROI with Hybrid Campaigns
articles
4 Fall Digital Marketing Strategies For Your HVAC Business
articles
How to Market When Temps Heat Up – Yes, You Still Need To
articles
How to Advise Customers
articles
Navigating Trends in Social Media
smi
Appealing to the Customer Mindset (Instead of Your Own)
smi
Tips For Finding Focus & Reducing Digital Distractions
articles
Selling is Service
articles
Understanding the Implications of AI Regulations for American Businesses
articles
Defining Integration: What It Is, and Why You Need It.
articles
Creating Offers that Get a Response
articles
Options for Online Ads
smi
Balance In Your Marketing
podcasts
Feel-Good Retention Strategies
articles
Web Marketing
podcasts
Mapping Out the Customer Journey
articles
Using Specifics in Your Copy
smi
Head Starts for Shoulder Seasons
smi
How to Build Business Relationships That Last
articles
Keeping Up with the Competition
smi
What Do Your Employees Tell Your Customers?
articles
AI: The Increasing Impact on Your Cybersecurity and Tips to Beat the Scams
articles
Is Your Social Media Policy Ready for What’s Ahead?
articles
Why Customers Think Your Email is Junk
articles
Generating Leads in Those Generation Gaps?
articles
Three Steps for Effective Lead Generation During the Off-Peak Seasons
articles
Is Social Media Broken?
smi
ACCA has Mental Lapse and Asks Adams Hudson to Speak at Conference
smi
What Do People Want from You?
articles
Social Media Tips For Growing Your Business
podcasts
Poor Customer Service Shortchanges a Sound Investment
articles
Personalized Marketing is Now Expected.
podcasts
Conducting an Email Audit
articles
Mixing Your Digital Marketing
articles
Customer Retention
videos
Measuring the Success of Your Email Campaigns
articles
Overcoming The Groundhog
podcasts
Success Strategies for Direct Mail
articles
Is it Time to Lose the Customers you Have?
smi
Is Your Data Protected?
articles
How Do I Make My Company Stand Out?
podcasts
Why Customer Retention Is the Fuel To Skyrocket Your Business To News Heights
articles
Do Your Customers Trust You?
articles
Drive Traffic to Your Site through Social Media
articles
Keeping Track of Publicity Trends
articles
Customer Retention: Relationships Are The Goal
articles
Marketing in the Age of Privacy: Navigating Data Regulations
articles
What’s Working in Content Marketing?
smi
Your Sales Techniques are Easily Ignored
articles
Reaching a Point of Mutual Understanding (and Closing the Sale)
smi
5 Keys to Convert Your Incoming Calls to Appointments
podcasts
Integrate Your Budget with Traditional and Online Strategies
articles
What’s the Deal with Hashtags?
articles
Closing Time
podcasts
Pursuing Publicity
smi
April’s MegaMarketer Podcast has arrived
podcasts
Quit Wasting Your Time on “Bad Marketing”
podcasts
Keep that Content Coming
articles
The Marketing Guy Educates You About 2.8-kW Class Efficiency
smi
All Opinions Are Not Equal
articles
Customer Retention Starts at the Front Door
articles
Closing More Sales Has Less to Do With Talking — and More to Do With Trust
podcasts
Creating Content and Customer Connections
articles
Let’s Handle One Thing at a Time
podcasts
Tailored Print. Flat Cost. Big Results
articles
Productivity Hacks for Content Creation
smi
A 54% Increase In Sales: Are Those Typical Results?
smi
When Your Marketing Gets Personal
smi
Just Chuck it Against the Wall
smi
Why Local SEO is Vital for your Business
smi
Could Your Competitors’ Customer Retention Be a Problem for You?
articles
What Do People See in You?
smi
5 Tips to Prepare for the Slow Season (While You’re Still Busy)
podcasts
Growth Through Service
smi
A Word about Customer Loyalty
articles
Essential Best Practices to Maximize Your Email Marketing Efforts
articles
Lead Generation and Tracking
videos
Customers First: Solve Their Problems, Improve Your Company
articles
Are You Violating Social Media’s “Unwritten” Conduct Rules?
smi
Developing a Strong Value Proposition
articles
I’m Listening, and I Care
podcasts
Inkjet In Action
articles
Connecting Prospect Behavior to Helpful Suggestions
articles
Marketing and Digital Strategy Resolutions You Need For Your Business in 2021
articles
Help Your Homeowners De-Stress the Holidays
smi
“From Our Family to Yours: A Heartfelt Thank You”
smi
Straight Shooters
smi
Insuring the Holidays
podcasts
Sales Meets Marketing
smi
Your Digital Presence Is Your First Impression
podcasts
The Starting Line for Your Bottom Line: Your Customer Database
smi
How to Create Messages for Your Customers
articles
Adams Hudson’s Best Advice to Contractors
podcasts
SCAMMER ALERT
podcasts
Where to Focus Your Social Media Advertising
articles
I Could Do Better
smi
Targeting New Homeowners with Direct Mail
articles
Reaching a Grayer Market with Direct Mail
articles
Service Calls Aren’t Interruptions — They’re Opportunities
podcasts
Who’s On Your Team?
articles
Don’t Get Jealous: Get Famous
articles
Q&A on Contractor’s Web Marketing
podcasts
Improving Your “Social” Skills
articles
How to Improve Your Email Marketing
articles
How to Get The Calls you WANT
podcasts
How Smart Marketing Can Beat Up Your Stupid Weather
smi
Does Your Direct Mail Marketing Need a Touch-Up?
articles
Nurturing Leads through the Sales Funnel
articles
10 Strategies To Get 10 More Referrals Per Month
podcasts
How To Use Social Listening To Identify Likely Buyers
podcasts
Marketing through Home Shows
smi
Making Customers Happy Is Good for Your Image
articles
“You should be a two-star general by now…”
smi
It’s Not Bragging If You Can Back It Up
smi
“If You’re Not Tracking Your Leads, You’re Guessing”
smi
See How Variable Data Printing (VDP) is Personalizing Direct Mail
articles
Developing a Referral System
articles
Fear-based Marketing vs. Happy Alternatives
articles
Cross Selling and Upselling Add Up
articles
Delivering Standout Customer Service During the Holidays
podcasts
The Advantages of Video Marketing
articles
How Much Do Your Customers Trust You?
articles
5 Strategies To Being Remarkable On Yelp
podcasts
Setting Goals for Your Success
smi
“All I’m Asking for Is a Little Respect.” Sincerely, Direct Mail
smi
Why Clickbait Is a Bad Lure
smi
Marketing Trends
podcasts
Social Media Strategizing: Why Followers Follow
articles
Your Technicians Are Already Selling — Whether You Train Them or Not
smi
Create a Strong Guarantee
smi
The Philosophy of Publicity
smi
Subject Lines Can Make or Break Your Email Success
articles
Send the DIYers to Pool School
smi
Join the Party
podcasts
Red Rocks and Pizza on the Moon
smi
Creating a Facebook Ad Funnel
smi
What’s on Your Homepage?
articles
What’s Working in Lead Generation?
smi
“If You’re Not Following Up, You’re Giving Up”
smi
Marketing Numbers to Know for an HVAC Company
articles
3 Things Your Facebook Page Must Have
smi
How to Improve Your Facebook Marketing
articles
Profitable Trends in Web Marketing
articles
How Do You Use Email Tags?
articles
How to Contain Complaints and Serve Customers
smi
Success In Business
podcasts
Put Your Hands Up and Scream
smi
What’s Working in Email Marketing?
smi
The Secret to Recurring Revenue
articles
The Most Effective Tactic for Email Engagement
smi
Contractor Marketing Channel Checklist
articles
Lengthen Your Window
smi
Don’t Make These Email Marketing Mistakes
articles
How to Get Even More Out of Your Facebook Ads
articles
Do You Have a Customer Journey Map?
articles
Why Isn’t My Website Performing Like It Used To?
articles
Secrets to a Successful Home Show
articles
My, How You’ve Grown!
smi
People Don’t Like Calling Contractors
podcasts
How to Turn Your Home Show into a Photo Op
articles
“Customer Retention: The Revenue You’re Already Sitting On”
smi
What Grandma’s Recipes Teach Us About Marketing
smi
Setting Your Price Anchor
smi
How to Alienate an Audience and Win Customers
articles
Feedback’s Big Impact: Customer Reviews Count
articles
What Can You Learn from a Train Wreck?
articles
Giving a Big Welcome to Your Email List
smi
Contractors are Selfish
smi
How Lead Generation Has Changed
articles
Planning Your Marketing Budget
videos
Caution: Your Customers are Being Detoured
smi
Why You Should Be Using Google My Business
articles
What’s a Customer Opinion Worth to You?
articles
If You Don’t Plan the Year, the Year Will Run You
smi
Bad Marketing Can Cost a Fortune and Still Drive Your Customers Away
podcasts
Is Your Brand a Split Personality?
articles
Closing Sales
videos
How to Get Your Customers to do Your Marketing
articles
How Are Your Customers Feeling Today?
articles
Take a Snapshot of Your Marketing Picture
articles
Will Customers Take 8 Seconds for Your Email?
articles
How Fast Does Your Website Load?
smi
What’s the Problem with Your Facebook Ad?
smi
What Do Customers Talk About?
smi
Where’s the Logic?
articles
Online Marketing
videos
4 Steps to Help Your Techs Sell More Without Meaning To
articles
Plan Your Email Campaigns
smi
How to Learn More About Your Customers
articles
Avoid These Social Media Mistakes
articles
Marketing Doesn’t Have to Be Complicated
articles
How To Escape The Low Price Battles
podcasts
Let Your Customer Do the Selling
articles
Max Capacity
smi
Sometimes You Just Have to take the Plunge
smi
Why Building an Image Matters
smi
“Your Digital Presence Is Your First Impression”
smi
Why Customers Want to Give You Referrals – and Why They Won’t
articles
Sharper Web Marketing For Your Business
articles
Keep Focused on Your Local Market
smi
Don’t Propose on the First Date
smi
Print Marketing Is Not What You Think
articles
Diligence
smi
How to Get Your Market’s Attention
smi
Take Care of Your People
smi
Marketing That Solves Your Customer’s Problem
articles
Investing in Customer Service
smi
Digital Marketing for the Residential Contractor
articles
Training Strengthens Your Team – and Your Company
articles
What’s Your Problem?
podcasts
Are You Setting Old Goals for Your New Year?
articles
The Middle Is Disappearing
articles
Customer Service Language to Get Results
articles
How to Improve Your Content
articles
Getting Customers to Care About the Big Changes
smi
Value Proposition: The Questions You Should Be Asking
smi
Visibility Without Follow-Up Is Just Expensive Exposure
podcasts
Reaching Out to Old, Cold Leads
smi
Five Steps to Audit Your Marketing
articles
How and Why You Should Connect Socially with Your Market
podcasts
4 Principles to Improve Your Email Marketing
articles
Are You Building Trust with Your Customers?
smi
Maximizing Your Marketing Reach With Direct Mail For HVAC Businesses
articles
Image & Referrals
videos
Boosting Your Business: The Power of Positive Customer Feedback
articles
Your Smile Sells Better than Amazon’s
smi
Don’t Blame the Media
smi
The Perfection of Print Marketing
articles
Your Best Customers Are the Ones You’re Forgetting
smi
Out-of-Home Advertising Gets Attention
articles
Compel New Prospects and Existing Customers to Buy by Drew Cameron
articles
Start Customer Retention on the Right Foot
smi
The Off-Season “Fall-Off” Is Just Weeks Away. Are You Ready?
podcasts
How to Send the Emails of Your Dreams
articles
How Direct Mail Copywriting Triggers Response
articles
Are You Serious, Clark?
smi
Are You Driving Away Your Customers?
podcasts
What Does Your Website Need?
articles
Are You Getting This Wrong?
smi
Fast Facts about Facebook Ads
articles
What’s Your Website Budget This Year?
articles
There’s Nothing New in Marketing
podcasts
The Role of Print Media in Building Brand Trust
articles
Move the Trash Can
smi
Video Marketing Grows – and Google Responds
articles
The Challenges of Business Ownership
articles
There’s Nothing Fishy About A Good Value Proposition
articles
Preparing Your Direct Mail Campaign
smi
Social Media Trends On The Rise
articles
Four Steps to Better Email Campaigns
smi
Meeting and Greeting at the Trade Show
articles
How to Navigate Direct Mail Trends
articles
How to Get the Most from Your Facebook Advertising
articles
Gaining Email Subscribers
smi
What’s the Deal with 5G Wireless Technology?
articles
The All-Important Email Subject Line
articles
Why a Strong Website is Crucial for HVAC Businesses
articles
Turn this Podcast Into an iPad
podcasts
Close More Sales
smi
Hitting Achievable Targets with Guest Drew Cameron
podcasts
Good Marketing is a Gift to Your Prospects
smi
Blogging for Leads?
smi
Reinforcing Company Values
smi
Gaining an Edge in Social Media
articles
The 7 Yeses You Need
podcasts
Getting High Quality Leads Through Integrated Marketing
smi
Keeping Your Marketing Customer-Centric
articles
How Does Service Connect to Marketing?
smi
How Direct Mail Easily Integrates with Online Marketing
articles
Don’t Be a Do-it-Yourselfer
podcasts
The Essence of Marketing
articles
Generating Leads in the Era of Overwhelm
smi
Performance Based Pay Compensation Plans For Field Personnel
podcasts
Technology + Direct Mail + Consumer Behavior = A Future to Bet on
articles
Long-Term Planning to Pursue Your Vision
articles
Do You Know Your Competitors?
smi
Guiding Prospects Through the Funnels
articles
Moving Prospects through the Funnel
articles
Big Dreams, Little Chance
podcasts
Why Print Newsletters Are Making a Comeback
articles
So Many Channels, So Little Time
articles
What is Google Analytics 4?
articles
Get Hungry Enough to Act
podcasts
Repeat This Over and Over
articles
Expanding Your Social Marketing Team
smi
4 Ways to Improve Your Google Ranking Today
videos
The Art of (Business) War
smi
Why Direct Mail Delivers for Marketers
smi
Here’s Your Round Tuit
smi
Don’t Waste Time with Social Media: Instead, Be Strategic
articles
Why is That New Guy Kicking Your Tail?
articles
Your Direct Mail Plan: Right Audience, Right Message, Right Time
articles
Funnels for Sales and Marketing
smi
There’s More to Marketing Than Just Keeping Busy
smi
Mindfulness in the Workplace
articles
Web Marketing Basics
podcasts
Positioning Yourself as an Expert
podcasts
Just Cancel My Account… and Lose My Number
smi
Are You Ignoring Your Inbox?
smi
Marketing Map
articles
Do You Really Want to Leave That Money on the Table?
articles
Where Are My Customers Going?
podcasts
Talking Strategy with Matt Maleske
podcasts
Fortune Favors the Brave
podcasts
YOU are What’s Holding You Back
smi
Google’s Helpful Content Update: Navigating the Changes for Better SEO and Site Traffic
articles
7 Step Action Plan To Reinvent Your Sales Process
podcasts
Does Your Content Fit Your Customers’ Personalities?
articles
Beware the Inventory Graveyard
smi
Can Getting Sales Get Any Easier?
articles
The Benefits of Video Marketing
smi
The Frugal Wow
smi
Responding To Your Negative Reviews
articles
The Un-Business Plan Gow To Revamp Your Business In A Weekend
podcasts
Quitting on Quitters Day
smi
The Unmatched Benefits of Direct Mail
smi
Do Customers Understand What You’re Saying?
smi
Digital Marketing Tactics for Contractors
smi
Loyalty Goes Both Ways
smi
Were You Looking for This?
smi
The Two Most Powerful Words in Marketing
smi
The Myth of Risk Aversion
smi
Investing in Long-Term Love
smi
The Volcano Theory
articles
Why Would Anyone Read Your Email Message?
articles
Integrate Your Budget with Traditional and Online Strategies
articles
What’s Happening in Social Media?
smi
How Do Your Customers Want to Hear from You?
articles
How “Engaging” Is Your Customer Retention Marketing?
articles
How To Generate Buyers With Facebook
podcasts
How To Stop Losing Profitable Lifetime Clients - Featuring Tom Borg
podcasts
Why Your Customers Leave
articles
Conducting an Email Audit
articles
Creating Customer Advocates – One Post at a Time
articles
Don’t Let Them Forget You
podcasts
Getting the Referral
podcasts
The Contractor’s Social Media Strategy
podcasts
Who Buys Your Products?
articles
Your Yearly Marketing Audit
articles
Getting Personal with Customers
articles
Boost Your HVAC Business with These Effective Social Media Strategies
articles
“Too Busy to Market? That’s Exactly Why You Should”
smi
Are You a PRO-Active or RE-Active Contractor?
podcasts
Are You $100 Better?
smi
Entering the Conversation
articles
Why Customer Retention is the Fuel to Skyrocket Your Business to New Heights
smi
Inspiring Greatness In Your Team
podcasts
Know Your Problem, Fix Your Problem
podcasts
Creating Content and Customer Connections
articles
Do You Really Need Content Marketing?
articles
Tips for Tough Times in MA Renewals
smi
Aligning What You Say with What You Do
articles
For More Leads and Better Image, It’s Time to Get Social
articles
The Lexicon Of Selling Now
podcasts
Embrace the Future of Analytics: Get Ready for Google Analytics 4
articles
How to Increase the Value of Your Email
articles
Using Video for Both Marketing and Education
articles
What is Variable Data Printing?
articles
Managing Expectations
articles
Boosting Engagement: The Power of Print & Digital Integration
articles
Have You Surveyed Your Customers?
smi
Keep Your Promises? Probably Not to This Person.
smi
Why Print Marketing Is Persuasive
smi
Coach them up
podcasts
Quit Assuming They’re Going to Stay
podcasts
The Customer Service Cavity Check (And Other Things You’d Rather Not Know).
smi
Determining Your Value Propositions
articles
Creating Impressive Customer Retention
articles
Why Chuck Norris Would Lose a Pillow Fight
smi
Boosting HVAC Business Through Effective Social Media Strategies
articles
Strive for Healthy Workplace Culture
articles
Is Email Marketing a Big, Silly Waste of Time?
articles
Comfort Kills
smi
Build a Passionate Fanbase
smi
Is Your Customer Service Model Outdated?
articles
How to Serve by Closing the Sale
articles
How to Get Found by Your Customers
articles
How Your Direct Mail Strategy Develops Trust
articles
Answers to One of Life’s Great Mysteries
smi
Your Profitable Integrated Marketing Plan
smi
When is the best time to tell a customer you love them? Right before your competitor does!
articles
How to Write Posts for Social Media
articles
Well, That Didn’t Work
smi
Investing Your Time in Free Publicity
smi
Increase Website Traffic with Social Media
articles